Refund & Transfer Policy

We know stuff happens and sometimes you can't make a race you signed up for. Here are your options:

Note: If you opted to have your bib package mailed to you, once your package is shipped, you are officially checked into the race and no longer qualify for a registration transfer, deferment option, or refund.


Get a Refund

We give you the option to request a refund according to the following schedule:

If you request a refund:
- during Early Bird Registration, you’ll get a full refund with no processing fee.
- during Regular Registration, you’ll get a full refund minus a $10 processing fee.
- during Late Registration, you'll no longer be able to get a refund, but you can still defer your registration to another event or another runner.

Refunds aren't given for any race extras already shipped (e.g., shirts). 


Transfer Your Registration


Transfer (a.k.a., "Defer") to Next Year's Race

Transferring to next year's race can be done until the end of the expo the day before the race.

To defer to the next year's event, log into your RunSignUp account and "defer" your registration. This will remove you from the current year's race and put you on our deferral list for the following year's race. When the following year's race registration opens, you will receive an email with a deferral code that you can use during registration. This code is good for the deferred race or any of our other races.


Transfer to a Different (Currently Open) Race

Runners will be allowed to transfer their registration to any eligible Vacation Races event for a $20 fee until the end of the expo the day before the race.

Start by logging into your RunSignUp account > Click "Profile" > select "My Registered Races" > select your event > select "Manage Registration" > select “Transfer to Another Race". A list of eligible races to transfer to will show up and you can select which race to defer to.

Only the amount of the registration, not the race extras or processing fees, will be deferred.


Transfer to Another Runner (a.k.a., "Bib Exchange")

There is a $20 fee for transfers to another runner payable by the new registrant.

Online bib transfers must take place more than 7 days before race day. After this period the bib transfer will need to be done in person at the expo (only the new runner has to be present). 

Bib transfers only cover the race registration fee, add-ons do not transfer to the new registrant. The new registrant can choose to purchase add-ons when they register.

Any add-ons already shipped to the original registrant will not be refunded.

If "transfer for refund" is selected and the new registrant fails to complete their registration, no refund is issued and the original registrant is responsible for using their bib on race day.


Questions or Comments?

  • regina says:

    Is it possible to downgrade our race – from the 50k to the half marathon? Is there a time frame – e.g. 7 days prior we should do it by if possible to avoid fees? This is for the Bryce Canyon race.

    • Kaelee Clifford says:

      Hi Regina – You can downgrade your registration by following these instructions:
      1. Sign In to RunSignUp
      2. Go to your Profile
      3. Click My Registered Races
      4. Click Manage Registration next to the registration that you would like to transfer your event for
      5. Click the Transfer Event menu item
      6. Click the Start Transfer button
      7. Select your new Event from the Event Drop-Down
      8. Agree to the Waiver and click Continue

  • Rross Westley says:

    I would like to transfer my half marathon from the June 2 2018 Bryce Canyon Ulrta series to the Bryce Canyon day (Oct.4 2018) of Grand Circle Trailfest. I only want to do the the Bryce Canyon Run.
    Do I still follow the same procedure for the race transfer?

    • Kaelee Clifford says:

      Hi Ross – Yes, follow the same procedure for a race transfer.

  • Amy says:

    How do i sign up for the double, if I already signed up for the half marathon a long time ago? Thanks!

    • Kaelee Clifford says:

      Hi Amy – Please follow these instructions to upgrade to the double event:
      1. Sign In to RunSignUp
      2. Go to your Profile
      3. Click My Registered Races
      4. Click Manage Registration next to the registration that you would like to transfer your event for
      5. Click the Transfer Event menu item
      6. Click the Start Transfer button
      7. Select your new Event from the Event Drop-Down
      8. Agree to the Waiver and click Continue

  • Conor Q says:

    Is there a waiting list I can sign up for in regards to the 2018 Yosemite Half Marathon?

    Thanks,

  • Ellen says:

    Hi- It looks like I cannot make the race. Please help me with the refund. I have searched for the correct way to do this and do not see a refund button. Thank you.

    • Ryan Jenkins says:

      Ellen, which race are you registered for?

  • Jamie says:

    what is the last day you can register for Grand Teton half? Jamie

    • Kaelee Clifford says:

      Hi Jamie – You can register the day before the race at the expo, as long as the race isn’t sold out.

  • Gary Culver says:

    Please Scratch / cancel Zion 100k Rego for Gary Culver – The RunSign-up message process seemed sketchy, can’t confirm if request went through ..

  • Darlene Stubbs says:

    Hello,
    I’m wondering how to get a refund. I recently found out that I will be out of state. I transferred it to a friend and that friend can’t run it either. how do i get a refund?

    • Kaelee Clifford says:

      Hi Darlene – It looks like you’re referencing the Zion Half Marathon. The refund deadline has passed (March 5th) so refunds are no longer available. The runner you transferred the registration to has a few options: defer to next year’s race, transfer to any of our other races, or sell the bib to another runner. Find out more about these options here:
      https://vacationraces.com/policies/registration/

  • Patrick R. says:

    How do I transfer my bib to another runner? There’s a button on this page which says “How to transfer your registration to a new runner”. When I click it, it just brings me to the top of the page..

    • Ryan Jenkins says:

      Thanks for the heads-up Patrick. I’ve fixed the link.

  • Tia W. says:

    Hello – I need to cancel my registration for the Yellowstone Half and request a refund…I cannot find where to do that even after following the provided instructions. I feel like I am going in circles…Please help!

  • Darlene says:

    Hello,
    I transferred my bib to a friend because I can’t make it but now that friend can’t make it. How do I defer to from that friend to another race for me?

    • Kaelee Clifford says:

      Hi Darlene – Please email me at info@vacationraces.com and let me know who you transferred your registration to and I will initiate a transfer back.

  • Anita says:

    I may have to change distances (50 mile down to 50k) in the Bryce Trail run. So much snow here in Montana has dramatically affected my trail time and treadmills just aren’t the same. Is there a deadline to do this and any fees? Thank you!

    • Kaelee Clifford says:

      Hi Anita – You can change distances as late as at the expo the day before the race. There is not a fee to drop your distance.

  • Conner Board says:

    I am trying to get a refund for the Grand Teton Half because I now have to move to the other side of the country and cannot make it. It says during Registration you can still get a refund, minus ten dollars, but I cannot find out how. How can I get a refund on this race?

    • Kaelee Clifford says:

      Hi Connor – Refunds are available until the late registration period, which we are in now. You still have a couple options: defer to next year’s race or transfer to any of our other races. Check out these options here:
      https://vacationraces.com/policies/registration/

  • Greg says:

    I would like to transfer my Zion registration to next year’s Zion Race.

    • Kaelee Clifford says:

      Hi Greg – You can defer to next year’s race by following these instructions:
      1. Sign In to RunSignUp
      2. Go to your Profile
      3. Click Manage Registration next to the registration that you would like to transfer your event for
      4. Click the Defer menu item
      You can find this information on our website on the Policies page.
      In a week or two, you will receive a deferment coupon that you can use to register for next year’s race.

  • Rain says:

    HI deferred already. But I didnt see if my CAMPSITE is also deferred. Can I get a refund on that or is that deferred too?

    • Kaelee Clifford says:

      Hi Rain – I have refunded the campsite, which you should see in a few days.

      • Michelle Findlay says:

        Hi, related to this question. If we refund the race, is it possible to still keep the campsite?

        • Kaelee Clifford says:

          HI Michelle – Possibly – are you still coming to the race and will there be a runner in your party?

  • Barb says:

    Hi there. I deferred the Yosemite half last year. I may have to do it again this year. :(
    Will I still able to do that?

  • Oceana says:

    I transferred from Zion race to Glacier 2018, can I transfer my campsite too?

    • Kaelee Clifford says:

      Hi Oceana – I have transferred the campsite to your Glacier registration.

  • Jeff Skierka says:

    My wife Monica and I just had a situation come up and will be unable to make it.
    We want to sign up for another event., but do not know which one yet.
    Can we use this registration fee for another event that we can choose in the near future?

    • Kaelee Clifford says:

      Hi Jeff – I responded to your email so look for it in your inbox. Once you defer you will receive a deferment code that can be used toward any of our races.

  • Crystal Miller says:

    just a week prior to the Zion race 2018 race i have broken my hand in several place. according to run sign up i needed to contact the organizer. i have sent 2 messages and have not heard back. looking for options. i cant defer right now as i have no idea yet when i can run again. surgery is wednesday!

    • Kaelee Clifford says:

      Hi Crystal – It can take up to 48 hours for an email response, depending on our work load and if it’s a weekend. I have responded to your email – let me know if you don’t see it.

  • Michele says:

    My Zion registration doesn’t appear in my RunSignUp account. Not sure why but I need to transfer to another race. Unexpected dumb work requirement. Help!

    • Kaelee Clifford says:

      Hi Michele – I searched for your registration under this email address and don’t see anything. Please email info@vacationraces.com and Kaelee will look into it further.

  • Sam says:

    Do you allow jogging strollers in the grand Teton half?

    • Kaelee Clifford says:

      Hi Sam – Yes, jogging strollers are allowed at this race.

  • Luis Huerta says:

    I’m not going to go again this year, I want to see if I can get my money refund???

    • Kaelee Clifford says:

      Hi Luis – It looks like you’re referring to the Yosemite Half Marathon. The refund deadline has passed, but you can still defer to next year’s race or transfer to another race. Find out more about these options here.

    • Kaelee Clifford says:

      Hi Luis – It looks like you’re referring to the Yosemite Half Marathon. The refund deadline has passed but you still have a couple options: defer to next year’s race or transfer to another race. Find out more about these options here:
      https://vacationraces.com/policies/registration/

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