faq & Policies

Registration Policies

Need to Modify Your Registration?

All vacation races events:

Log into to RunSignup.com. Head to Your Profile and Upcoming Races. Choose your race to view and manage all registration details for the specific event.

Global Adventures Policies

Head to the Global Adventures Policies page for specific guidelines.

Registration Policies

Below are general rules for our Half Marathon, Ultramarathon, Trailfest, and Gravel Bike Race events. Each race page will have exact registration period dates. If the policies differ for a race, it will be explained on the race page.

Click the blue text for further instructions!

  • Refunds: You can cancel your registration and withdraw from a race during the Early and Regular Registration periods for your race (exact dates on the race page). There is a $10 fee. Refunds are NOT available during Late Registration. More rules apply.
  • Transfers: Before your race date you can transfer your registration to another open . Here are your options: Transfer or upgrade into another event ($20 fee), transfer your bib to another person ($20 fee paid by the original runner).
  • Deferrals:  Before your race date you can defer your registration and then transfer into another race at a later time. You will have one year to return to RunSignup and apply your deferred registration towards another race. Please note: Your deferral will expire one year after the date your defer. The fee for deferrals has been waived until further notice! More rules apply.
  • Cancellations: In the event of an unforeseen cancellation we cannot guarantee a full refund, though we will do our best to take care of our runners. You can read our specific COVID policy here.
  • Upgrades: You can upgrade within your race to a Double or Quad registration. This is treated as a transfer to another race.   Note: if you deferred into this race or transferred from another race your race credit will be $0 and we will need to help you upgrade your event. Contact us at info@vacationraces.com.

Registration period dates are available on each individual race's web page in the registration tab.

Half Marathon/Ultras/Cycling Notes

Notes About Refunds

  • Refunds are not given for anything already shipped (e.g., shirts, bibs, HydraPouches, etc.) 
  • If you opted to have your bib package mailed to you, once your package is shipped you are officially checked into the race and no longer qualify for a registration transfer, deferment option, or refund
  • Refunds are not available due to inclement weather
  • In the event of an unforeseen cancellation we cannot guarantee a full refund, though we will do our best to take care of our runners

Notes about Deferments/Race Transfers

  • Once you defer your registration, you can register for the next year's race (once registration opens) or select any other open race to defer into. 
  • Once your registration is deferred or transferred to another race, you no longer qualify for a refund.
  • Deferring your your registration does NOT automatically register you for a future race. You must go into your RunSignup account, access "My Deferrals", and manually apply it to another event that is open for registration.

Notes About Bib Transfers

  • Bib transfers must be made from within RunSignUp. If you purchase a bib outside of the RunSignUp platform you won't be able to pick up your bib because your identification won't match the name on the bib. 
  • Online bib transfers can take place until the day before the expo. After this period the bib transfer will need to be done in person at the expo (only the new runner needs to be present). 
  • Bib transfers only cover the race registration fee - add-ons do not transfer to the new registrant. The new registrant can choose to purchase add-ons when they register.
  • The original registrant is responsible for paying the processing fee. The new runner will pay the current registration price regardless of what the original runner paid.
  • Refunds are not given for anything already shipped (e.g., shirts, bibs, HydraPouches, etc.).
  • If "transfer for refund" is selected and the new registrant fails to complete their registration, no refund is issued and the original registrant is responsible for using their bib on race day.

*Last updated 11/01/2021

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