Refund & Transfer Policy
We know stuff happens and sometimes you can't make a race you signed up for. Here are your options:
Note: If you opted to have your bib package mailed to you, once your package is shipped, you are officially checked into the race and no longer qualify for a registration transfer, deferment option, or refund.
Get a Refund
We give you the option to request a refund according to the following schedule:
If you request a refund:
- during Early Bird Registration, you’ll get a full refund with no processing fee.
- during Regular Registration, you’ll get a full refund minus a $10 processing fee.
- during Late Registration, you'll no longer be able to get a refund, but you can still defer your registration to another event or another runner.
Refunds aren't given for any race extras already shipped (e.g., shirts).
Transfer Your Registration
Transfer (a.k.a., "Defer") to Next Year's Race
Transferring to next year's race can be done until the end of the expo the day before the race.
To defer to the next year's event, log into your RunSignUp account and "defer" your registration. This will remove you from the current year's race and put you on our deferral list for the following year's race. When the following year's race registration opens, you will receive an email with a deferral code that you can use during registration. This code is good for the deferred race or any of our other races.
Transfer to a Different (Currently Open) Race
Runners will be allowed to transfer their registration to any eligible Vacation Races event for a $20 fee until the end of the expo the day before the race.
Start by logging into your RunSignUp account > Click "Profile" > select "My Registered Races" > select your event > select "Manage Registration" > select “Transfer to Another Race". A list of eligible races to transfer to will show up and you can select which race to defer to.
Only the amount of the registration, not the race extras or processing fees, will be deferred.
Transfer to Another Runner (a.k.a., "Bib Exchange")
There is a $20 fee for transfers to another runner payable by the new registrant.
Online bib transfers must take place more than 7 days before race day. After this period the bib transfer will need to be done in person at the expo (only the new runner has to be present).
Bib transfers only cover the race registration fee, add-ons do not transfer to the new registrant. The new registrant can choose to purchase add-ons when they register.
Any add-ons already shipped to the original registrant will not be refunded.
If "transfer for refund" is selected and the new registrant fails to complete their registration, no refund is issued and the original registrant is responsible for using their bib on race day.