Refund & Transfer Policy

We know stuff happens and sometimes you can't make a race you signed up for. Here are some options: 

Registration schedules are available on each individual race's web page.

Notes About Refunds

  • Refunds are not given for anything already shipped (e.g., shirts, bibs, HydraPouches, etc.) 
  • If you opted to have your bib package mailed to you, once your package is shipped you are officially checked into the race and no longer qualify for a registration transfer, deferment option, or refund
  • Refunds are not available due to inclement weather

Notes about Deferments/Race Transfers

  • Once you defer your registration you will receive an email with a deferment code which can be used to register for the next year's race (once registration opens) or to register for any other open race. Deferment codes are good for one year. 
  • Once your registration is deferred or transferred to another race you no longer qualify for a refund.

Notes About Bib Transfers

  • Bib transfers must be made from within RunSignUp. If you purchase a bib outside of the RunSignUp platform you won't be able to pick up your bib because your identification won't match the name on the bib. 
  • Online bib transfers can take place until the day before the expo. After this period the bib transfer will need to be done in person at the expo (only the new runner needs to be present). 
  • Bib transfers only cover the race registration fee - add-ons do not transfer to the new registrant. The new registrant can choose to purchase add-ons when they register.
  • The original registrant is responsible for paying the processing fee. The new runner will pay the current registration price regardless of what the original runner paid.
  • Refunds are not given for anything already shipped (e.g., shirts, bibs, HydraPouches, etc.).
  • If "transfer for refund" is selected and the new registrant fails to complete their registration, no refund is issued and the original registrant is responsible for using their bib on race day.

Questions or Comments?

  • regina says:

    Is it possible to downgrade our race – from the 50k to the half marathon? Is there a time frame – e.g. 7 days prior we should do it by if possible to avoid fees? This is for the Bryce Canyon race.

    • Kaelee Clifford says:

      Hi Regina – You can downgrade your registration by following these instructions:
      1. Sign In to RunSignUp
      2. Go to your Profile
      3. Click My Registered Races
      4. Click Manage Registration next to the registration that you would like to transfer your event for
      5. Click the Transfer Event menu item
      6. Click the Start Transfer button
      7. Select your new Event from the Event Drop-Down
      8. Agree to the Waiver and click Continue

  • Rross Westley says:

    I would like to transfer my half marathon from the June 2 2018 Bryce Canyon Ulrta series to the Bryce Canyon day (Oct.4 2018) of Grand Circle Trailfest. I only want to do the the Bryce Canyon Run.
    Do I still follow the same procedure for the race transfer?

  • Amy says:

    How do i sign up for the double, if I already signed up for the half marathon a long time ago? Thanks!

    • Kaelee Clifford says:

      Hi Amy – Please follow these instructions to upgrade to the double event:
      1. Sign In to RunSignUp
      2. Go to your Profile
      3. Click My Registered Races
      4. Click Manage Registration next to the registration that you would like to transfer your event for
      5. Click the Transfer Event menu item
      6. Click the Start Transfer button
      7. Select your new Event from the Event Drop-Down
      8. Agree to the Waiver and click Continue

  • Conor Q says:

    Is there a waiting list I can sign up for in regards to the 2018 Yosemite Half Marathon?

    Thanks,

  • Ellen says:

    Hi- It looks like I cannot make the race. Please help me with the refund. I have searched for the correct way to do this and do not see a refund button. Thank you.

  • Jamie says:

    what is the last day you can register for Grand Teton half? Jamie

    • Kaelee Clifford says:

      Hi Jamie – You can register the day before the race at the expo, as long as the race isn’t sold out.

  • Gary Culver says:

    Please Scratch / cancel Zion 100k Rego for Gary Culver – The RunSign-up message process seemed sketchy, can’t confirm if request went through ..

  • Darlene Stubbs says:

    Hello,
    I’m wondering how to get a refund. I recently found out that I will be out of state. I transferred it to a friend and that friend can’t run it either. how do i get a refund?

    • Kaelee Clifford says:

      Hi Darlene – It looks like you’re referencing the Zion Half Marathon. The refund deadline has passed (March 5th) so refunds are no longer available. The runner you transferred the registration to has a few options: defer to next year’s race, transfer to any of our other races, or sell the bib to another runner. Find out more about these options here:
      https://vacationraces.com/policies/registration/

  • Patrick R. says:

    How do I transfer my bib to another runner? There’s a button on this page which says “How to transfer your registration to a new runner”. When I click it, it just brings me to the top of the page..

  • Tia W. says:

    Hello – I need to cancel my registration for the Yellowstone Half and request a refund…I cannot find where to do that even after following the provided instructions. I feel like I am going in circles…Please help!

  • Darlene says:

    Hello,
    I transferred my bib to a friend because I can’t make it but now that friend can’t make it. How do I defer to from that friend to another race for me?

  • Anita says:

    I may have to change distances (50 mile down to 50k) in the Bryce Trail run. So much snow here in Montana has dramatically affected my trail time and treadmills just aren’t the same. Is there a deadline to do this and any fees? Thank you!

    • Kaelee Clifford says:

      Hi Anita – You can change distances as late as at the expo the day before the race. There is not a fee to drop your distance.

  • Conner Board says:

    I am trying to get a refund for the Grand Teton Half because I now have to move to the other side of the country and cannot make it. It says during Registration you can still get a refund, minus ten dollars, but I cannot find out how. How can I get a refund on this race?

  • Greg says:

    I would like to transfer my Zion registration to next year’s Zion Race.

    • Kaelee Clifford says:

      Hi Greg – You can defer to next year’s race by following these instructions:
      1. Sign In to RunSignUp
      2. Go to your Profile
      3. Click Manage Registration next to the registration that you would like to transfer your event for
      4. Click the Defer menu item
      You can find this information on our website on the Policies page.
      In a week or two, you will receive a deferment coupon that you can use to register for next year’s race.

  • Rain says:

    HI deferred already. But I didnt see if my CAMPSITE is also deferred. Can I get a refund on that or is that deferred too?

  • Barb says:

    Hi there. I deferred the Yosemite half last year. I may have to do it again this year. :(
    Will I still able to do that?

  • Oceana says:

    I transferred from Zion race to Glacier 2018, can I transfer my campsite too?

  • Jeff Skierka says:

    My wife Monica and I just had a situation come up and will be unable to make it.
    We want to sign up for another event., but do not know which one yet.
    Can we use this registration fee for another event that we can choose in the near future?

    • Kaelee Clifford says:

      Hi Jeff – I responded to your email so look for it in your inbox. Once you defer you will receive a deferment code that can be used toward any of our races.

  • Crystal Miller says:

    just a week prior to the Zion race 2018 race i have broken my hand in several place. according to run sign up i needed to contact the organizer. i have sent 2 messages and have not heard back. looking for options. i cant defer right now as i have no idea yet when i can run again. surgery is wednesday!

    • Kaelee Clifford says:

      Hi Crystal – It can take up to 48 hours for an email response, depending on our work load and if it’s a weekend. I have responded to your email – let me know if you don’t see it.

  • Michele says:

    My Zion registration doesn’t appear in my RunSignUp account. Not sure why but I need to transfer to another race. Unexpected dumb work requirement. Help!

  • Sam says:

    Do you allow jogging strollers in the grand Teton half?

  • Luis Huerta says:

    I’m not going to go again this year, I want to see if I can get my money refund???

    • Kaelee Clifford says:

      Hi Luis – It looks like you’re referring to the Yosemite Half Marathon. The refund deadline has passed, but you can still defer to next year’s race or transfer to another race. Find out more about these options here.

    • Kaelee Clifford says:

      Hi Luis – It looks like you’re referring to the Yosemite Half Marathon. The refund deadline has passed but you still have a couple options: defer to next year’s race or transfer to another race. Find out more about these options here:
      https://vacationraces.com/policies/registration/

  • Stephanie Hill says:

    If someone wants my place they can have it. I got had open heart surgery so I will be seeking something shorter that I can walk next year. I will still be there to cheer my friends on in Yosemite. Maybe someone want to take my place.

  • Luis says:

    I will not make it this year, again😔😔 there’s a way a can get my money refund???

    • Kaelee Clifford says:

      Hi Luis – It looks like you have a deferred registration. Deferred registrations can’t be refunded, but you can use your deferment code toward any of our other races.

  • JO says:

    We are trying to transfer a bib to me. But the system is charging me the full price. Is there a way to change it to a “gift transfer”?

    • Kaelee Clifford says:

      Hi Jo – The original runner has the option to transfer as a gift. If he/she has already initiated the transfer process, I will most likely need to cancel it and they will need to start over to choose that option. Let me know the name of the original runner and I can check it for you.

      • Jo says:

        Hi. Can you email me and I will provide it to you?

        jo_k_mail@yahoo.com

        Then you can contact him with the instructions. I haven’t heard from him since yesterday. I don’t want him to lose his registration fees and I would like to participate in the race.
        Thanks. Jo

  • Nancy Volesky says:

    I am unable to do the run this year due to 2 deaths in our family. Can I defer for another run or refund🤔🤔

  • Henning Klingenbjerg says:

    Not going to be able to make it to the race but I don’t see a refund option under “my registration”?

  • Parthe says:

    [Transfer to a runner]
    I registered as an early bird for 130$. But when I’m trying to transfer to another runner, they are asked to pay 160$ + the transfer fee of 20$. Please fix this, they should only have to pay 130+20. This only makes finding runners to transfer harder.

  • Rebecca abbott says:

    My friends and I signed up but we got put into two different heats. Can we switch to be in the same heat? If we are walkers can we still be in the later 2nd heat? Does the 4 hour time limit still apply to the second heat?

    • Kaelee Clifford says:

      Hi Rebecca – You can change heats if needed. The 4-hour time limit applies to the 7:30am start as well.

  • Janet Brock says:

    I really believe I should receive my money back. I kept getting talked into deferring. I always asked for the refund. I feel as if it was always they didn’t want to give my money back.

    • Kaelee Clifford says:

      Hi Janet – I’m happy to help you. I don’t see a registration using this name and email address. Please email me at info@vacationraces.com with the name of the race and the name used to register. Thanks!

  • Elizabeth Epstein says:

    Hi my partner and I purchased the shuttle option for the Zion and Horseshoe Bend days, and we’ve decided we would rather drive. Can we obtain a refund for the shuttle only? Thanks –

    • Kaelee Clifford says:

      Hi Elizabeth – I have canceled your shuttles and issued a refund. Let me know the name of the other runner and I can canceled those as well.

  • Christa Hastings says:

    I volunteered at the Grand Canyon Half and used my discount code to get entrance to the Yosemite Half and just had my camping gear stolen. I tried to transfer to the Smoky Mountain Half, but it only transferred $15. I got rid of the code I used since it was used… how can this be adjusted?

    • Kaelee Clifford says:

      Hi Christa – Oh no, I’m sorry to hear that! I have transferred your registration to the Great Smoky Mountain Half Marathon and sent you a confirmation email.

  • Pallavi says:

    If i defer the race this year, should I pay anything other than the $20 processing fee to participate in the race next year?

    • Kaelee Clifford says:

      Hi Pallavi – You don’t need to pay anything else. You will receive an email with a deferment code that you can use to register with for next year’s race.

  • Michelle says:

    Hi!

    I was going to run the Yosemite half marathon last year, but got sick the day before the race, and had to defer to this year. However, it turns out my brother’s graduation is on that day (this coming saturday!), and I can’t make it! I want to defer to the Joshua Tree half marathon, if possible! I still want to run a national park race, but don’t want to wait a whole year till the Yosemite half marathon next year. Is this possible?

    • Kaelee Clifford says:

      HI Michelle – You should have received an email with a deferment code from last year’s race. If you haven’t used that code to register for this year’s race it can be used for any of our other races. If you did use it, go ahead and defer again and we’ll send you a new one:
      1. Sign In to RunSignUp
      2. Go to your Profile
      3. Click Manage Registration next to the registration that you would like to transfer your event for
      4. Click the Defer menu item

      You can find this information on our website on the Policies page.

      In a week or two, you will receive a deferment coupon that you can use to register for next year’s race.

  • Claudia says:

    Due to a last minute family engagement, I will have to defer my registration to the Yosemite half marathon. I reserved a camp site and was wondering how do I cancel the reservation and get a refund?

    • Kaelee Clifford says:

      Hi Claudia – I have canceled your campsite and issued you a refund, which you should see in a few days.

  • Andy says:

    I deferred for next years race because I am moving to LA. However, I just realized I can attend the Joshua Tree Half. How can I use my deferred race for this year’s half marathon at Joshua Tree? I can’t find the code!

    • Kaelee Clifford says:

      Hi Andy – You will receive an email with a deferment code. You can use that code to register for the race with.

  • Michael Laymon says:

    Is it possible to drop down from the 50 miler to the 50k?? A nagging mild injury is lingering and 50 miles might make it worse. If not no worries I’ll give it a go.

  • Monica Alvarado says:

    I looked into my profile on Runnersignup and I cannot find this race. I am trying to defer to the ziOn half marathon. Thanks, Monica alvarado

    • Kaelee Clifford says:

      Hi Monica – I have transferred your registration to the 2019 Zion Half Marathon and emailed you an invoice for the $20 transfer fee and the difference in race prices.

  • Megan manning says:

    Hello!

    My name is Megan Manning and i was signed up for the Bryce Canyon 50k. I checked in but ended up getting the stomach flu last minute and could not go to the race. Would it be possible for me to transfer into another race even if it is for a small fee? I am so, so sad that K couldn’t participate in the Bryce Canyon Ultra.

    • Kaelee Clifford says:

      Hi Megan – I have deferred your registration and emailed you an invoice for the $20 deferment fee. You will receive an email with a deferment code that can be used toward any of our races.

  • Missy says:

    Hi! I’m signed up for the Yellowstone Half and just ran the Grand Teton Half today. I pulled my hamstring a few weeks ago and today’s race was a test…. I failed 😆😆 I think I’d like to defer to another race but how long to I have to decide? Thank you.

  • Stephen says:

    hi My name is Stephen Clark I am running the Rocky Mountain National Park half, and I would like to pick my bib up the day of the race instead of at the expo, which I originally chose when signing up. Is this possible to change over?

    • Kaelee Clifford says:

      Hi Stephen – You don’t need to change your bib pick up option – all bibs will be at the expo and whatever isn’t picked up will be taken to the starting line race morning.

  • Sherry says:

    I am signed up for the Yellowstone Half Marathon June 9, 2018 and I injured my back and cannot run the race. Is there anyway to still get a refund?

  • Bekim Gllogu says:

    I did sign up for my fiancé to run with me but unfortunately he hurt his back and won’t be able to run.
    What are our options ?

  • Yenwen Kuo says:

    Can I get a refund for camp site and the tent if I decided not to camp during the race? It’s cold, windy and rainy over the glacier national park now. I don’t know what kind of tent we rent from the event.

  • Crystal Jackson says:

    I would like to change my race but it’s still the early registration period. How can I transfer to from the 55k to 50 without paying the $20 fee?

  • Feather Blake says:

    Last year I couldnt make the Bryce 50k. I want to do the Zion 50k In April. What do I need to do?

    • Kaelee Clifford says:

      Hi Feather – You should have received an email with a deferment code that can be used to register for any race. If you need your deferment coupon resent, please email info@vacationraces.com and Kaelee will be able to help you.

  • Ryan says:

    I switched from the Rocky Mountain Half-Marathon to the Rocky Mountain 5k. Am I able to get a refund on the price adjustment between the races?

  • Jessica Chepa says:

    Hi my sister and I are signed up for the Smokies Half Marathon. Our plans have changed and we wanted to get a refund… The policy is not very clear on how this works. Is the possible?

    • Kaelee Clifford says:

      Hi Jessica – I’m sorry to hear you won’t be able to run with us this year. The refund deadline has passed (June 18th) but you still have a couple options: defer to next year’s race or transfer to another race. Sign in to your RunSign Up account, click Profile, then click Manage registration to choose one of these options.

  • Steven Snyder says:

    I signed up for the Estes park 5k on August 3rd and 4th. I am not able to go due to medical reasons. Am I able to get a refund for this? If so how do I go about it.

  • Katie Natonski says:

    Missed out on a bib for Trailfest! If anyone can’t do it anymore, would love
    To do a transfer

    • Hannah Sadler says:

      Hi Katie,
      I actually need to transfer my bib due to injury for Grand Circle Trail Fest and am looking for someone! Are you still in need? I signed up for all three races!

    • Mannie says:

      Hi Katie – if you are still looking, I will be unable to attend this year and have a bib for the Grand Canyon run on Day #3

  • Patricia Kersey says:

    I signed myself and a friend of mine up for the Smokies Half in September. She can no longer make it. I signed her up with all of her information and paid with my card. I understand I do not qualify for a refund, but how can I cancel her slot and use it towards a future race for myself?

    • Kaelee Clifford says:

      Hi Patricia – You will need to defer her registration and you will receive a deferment code that you can use. Please follow these instructions to defer her registration:
      1. Sign In to RunSignUp
      2. Go to your Profile
      3. Click Manage Registration next to the registration that you would like to transfer your event for
      4. Click the Defer menu item

  • Rebecca says:

    I am signed up for the RM half. Can I upgrade my registration to the elk double?

    • Kaelee Clifford says:

      Hi Rebecca – You can upgrade to the Elk Double by following these instructions:
      1. Sign In to RunSignUp
      2. Go to your Profile
      3. Click My Registered Races
      4. Click Manage Registration next to the registration that you would like to transfer your event for
      5. Click the Transfer Event menu item
      6. Click the Start Transfer button
      7. Select your new Event from the Event Drop-Down
      8. Agree to the Waiver and click Continue

  • Ran says:

    Are add-ons (fee for tent reservation for the Yosemite half marathon) refundable?

  • Megan says:

    I registered for the Great Smoky Mountain 5k 9/7 and Half Marathon 9/8. I am recovering from an injury and unsure if I will be able to participate. It looks like I can defer my registration through the expo, but I can’t find the information on what date that is. Can you clarify the deadline for deferment for these races? Thanks!

    • Kaelee Clifford says:

      Hi Megan – You can defer your registration until the close of the expo on September 7th. The expo will close at 6pm.

  • Laura C Garrett says:

    Hi it looks like my friend and I may not be able to participate this year. I understand we can defer until next year or transfer. Can we defer for now and if it works out, transfer to a different race at a later time? She is former military and received a good deal on her entry. Will she have to pay more if we defer or hopefully that rate will be honored?

    • Kaelee Clifford says:

      Hi Laura – You will want to defer your registration. You will receive a deferment code that can be used toward any of our races. Your friend’s military registration will remain intact.

  • Brittany Nuoci says:

    Hello! I signed up as a runner for tonight’s 5k in Estes, but now I am unable to make it due to family issues. I understand I cannot get a refund, and I already deferred from last year and do not want to defer or transfer. Can I still get my shirt mailed to me? Thanks!

  • Susan Scheuble-Isip says:

    Hello! Unfortunately I’m dealing with some Achilles tendon problems and plantar fasciitis. Can I defer even though I’ve already deferred before? :(

  • Jane says:

    Hi, my friend and I need to defer our Lake Powell entry, but it looks like the race will not be held next year. We are not able to transfer to another race b/c we received free entries from volunteering. If we defer, would we need to wait until 2020? Thanks!

    • Kaelee Clifford says:

      Hi Jane – Once you defer you receive a deferment code that can be used for the same race or any of our races. Also, volunteer coupons can be used toward any race, not just the race they were earned from.

  • TKat says:

    I’m devastated to have missed the Zion half registration as it sold out so quickly. I already have a hotel booked. Would it be possible to buy a transfer from any of these people who are not able to make their race and then defer my transferred bib to the Zion race? 😬

    • Kaelee Clifford says:

      Hi – You can only buy a bib from someone selling their Zion Half Marathon bib to get into that race. We usually see runners selling their bibs once refunds are no longer available – November 19th.

      • TKat says:

        Ok thank you Kaelee! And what is your suggestion for the best forum when that date comes to find sellers? Thanks again!

        • Kaelee Clifford says:

          The best place to find runners selling their bib is on our Facebook page, Zion Half Marathon, and the event page. You can also guest post that you are looking for a bib.

  • TKat says:

    Looking for 2 or possibly 3 bibs for the Zion 2019 half if anyone is unable to go. Will pay extra!

  • Kasey Miller says:

    If anyone wants to participate in Great Smoky Half Marathon Half on 9/8, I am injured and looking for someone to transfer it to!

  • Amy says:

    Is there anyway to get a refund for the Mount Rushmore half? I broke my foot last week and won’t be able to make it.

  • Mannie says:

    Anyone looking to go to TrailFest and run the Grand Canyon 12 mile on Day #3 (additional campsite with tent). I am unable to attend this year, so disappointed to miss this awesome event!

  • Tommy Hernandez says:

    Can I still get a refund? Iam not gonna be able to go this year.

  • Matthew says:

    If we need to change our corral ‘color’, is there any way we can do that? I need to change mine to a slower time.

    • Kaelee Clifford says:

      Hi Matthew – You don’t need to change the corral in your registration. We use the corrals to organize the start line and spread runners out on the course but they are not strictly enforced.

  • Lauren Ciolli says:

    I am wondering if anyone has a registration that they’d like to transfer to me for the Grand Circle Trailfest. Thanks

  • Frances says:

    Can I sign up for a campsite later? Trying to figure out accommodations with a friend now.

    • Kaelee Clifford says:

      Hi Frances – If the campsite is not sold out you can add it to your registration at a later date by following these instructions:
      1. Log in to RunSignUp
      2. Click on profile
      3. Click on Manage Registration
      4. Click on Add Ons
      5. Make changes
      6. Click Continue

  • Ally says:

    How do deferrals work? Unfortunately, I can’t make the race this year so I submitted for a deferral. Am I automatically registered for next year’s race?

    • Kaelee Clifford says:

      Hi Ally – You will receive an email in a week or two with a deferment code that you can use to register for next year’s race.

  • Sue says:

    Due to a recent injury I cannot run in the Lake Powell 1/2 marathon 10/20. Is there anyone interested in going and having me transfer my registration/bib? It should be beautiful!

  • Sue says:

    I cannot make the lake Powell run this year due to an injury. Can I defer it to next year? Where can I find a schedule of 2019 1/2 marathons I could transfer or defer to ? Thank you

    • Kaelee Clifford says:

      Hi Sue – You can defer your registration by following these instructions:
      1. Sign In to RunSignUp
      2. Go to your Profile
      3. Click Manage Registration next to the registration that you would like to transfer your event for
      4. Click the Defer menu item
      In a week or two, you will receive a deferment coupon that you can use to register for next year’s race or any of our other races.
      You can find a calendar of events for 2019 here:
      https://vacationraces.com/calendar/

  • Theresa Grove says:

    I had to defer my race last year from the 2018 Zion Race to the 2018

    Lake Powell Race due to illness. Now I have had to defer my race again due to work schedule. I don’t know if I have to pick a race or is this deferred to next years Lake Powell Race?

    Thanks Theresa

    • Kaelee Clifford says:

      Hi Theresa – When you defer your registration you receive a deferment code that can be used for any of our races.

  • Hiba says:

    Hi I found out I was pregnant after signing up for the Joshua Tree half marathon back in May. I thought I would be able to still continue to train but unfortunately I was not able to keep up with my training. Does the Joshua Tree half marathon have a 10k option? And there is no way to get a refund at this point?

  • Annabelle says:

    Hi there! If I find someone that is willing to transfer their bib for Zion, can I use my volunteer discount code I earned and military discount for my cost?

    • Kaelee Clifford says:

      Hi Annabelle – You will be able to use one or the other, not both. During the transfer process there will be a place to put in your volunteer code, or on page three of registration you will see the military qualification question.

    • Christine M. says:

      Hi Annabelle! If you are looking for a bib for the Zion Half in February, I have one to sell. Thanks!

  • Jason says:

    Looking for a bib for Joshua Tree Half Marathon. Please contact me if you’re unable to attend and willing to transfer. Thanks!
    jason.dolla@gmail.com

  • Brandon Gardiner says:

    Anyone looking to transfer a bib for the Joshua Tree Half marathon..text me…3373260325

  • Tala says:

    Anyone looking to sell 1 or 2 Zion half (not the trail half) bibs please contact me! Thank you. Tkatner@Gmail.com

  • Tina Bristol says:

    I have signed up for the 2019 50k – if I’m feeling brave, can I go up to the 100k?

    • Kaelee Clifford says:

      Hi Tina – You can change your distance by following these instructions:

      1. Sign In to RunSignUp
      2. Go to your Profile
      3. Click My Registered Races
      4. Click Manage Registration next to the registration that you would like to transfer your event for
      5. Click the Transfer Event menu item
      6. Click the Start Transfer button
      7. Select your new Event from the Event Drop-Down
      8. Agree to the Waiver and click Continue

  • Jordan D. says:

    Look for two bibs for the 2019 Mt. Zion Half (Trail) if anyone can’t use theirs.

  • Jim Goodrum says:

    How do you make yourself available for a bib transfer?

    • Kaelee Clifford says:

      Hi Jim – If you are looking for a bib, check the event page of the race you are referring to on our Vacation Races Facebook page.

  • Gary Warring says:

    I had to defer my 2018 Great Smokies Mountains Black Bear due to a leg fracture. I received the email of our deferral. Do I need to reregister and how find out if we are register again?

  • Antons Kranga says:

    Looking forward for 50M bib transfer for Antelope Cwnyon race. Thank you in advance

  • Julie Myslenski says:

    Looking to sign up for antelope canyon half if anyone has a bib they would like to transfer.
    Jmyslenski@hotmail.com

  • Trisha says:

    myself and 2 friends are signed up for the 2019 Zion 50K. We have a 4th friend that would like to run also but shows it’s sold out. Does anyone have a bib they’d like to transfer? We are coming from NC.

  • Mindy says:

    I’m looking for Zion 50k in April 2019.
    If you unable to make it.
    Please txt me
    408-264-1587

  • Bruce O'Roak says:

    I deferred my entry from last year. What do I need to do to register this year?

  • Alicia Peterson says:

    Looking for a half marathon bib for antelope canyon March 9th-10th text me 714-585-0302

  • Lindsay Faust says:

    If anyone needs to transfer their antelope canyon half marathon bib, please let me know! 984-220-1857 or email lindsayefaust@gmail.com

  • Kim C says:

    Anyone interested in transferring your 2019 Zion Half (not trail) bib? Please contact me if you are! :)

  • Blake Parry says:

    Anyone unable to use your 50 mile or 55K Antelope Ultra bib for March 2019?
    I want it please!

  • Blake Parry says:

    Bib needed…
    480-710-8548
    gronway@hotmail.com
    For Antelope 50 mile or
    55K

  • Kim Groat says:

    I deferred Mount Rushmore to the next year. Am I automatically registered for this year?

    • Kaelee Clifford says:

      Hi Kim – You are not automatically registered – you should have received an email with a deferment code that you can register with. I have re-sent your deferment code to the email address on your registration.

  • Johnny Mendoza says:

    The Antelope Canyon 50 miler is on my birthday weekend. What better way to celebrate?! If you have a spare entry, I would love to buy it. Please email me at johnnymendoza@live.com. Thank you.

  • Linda Bodine says:

    I’m interested in a 1/2 marathon bib for Antelope Canyon lbodine@shaw.ca

  • Christie says:

    Hi, I am dreaming about the Zion 50Km and missed the window when my friends signed up. Looking for a bib. If you are interested in transferring, please email christiedr@gmail.com Thank you!

  • Jason says:

    Anyone looking to transfer entry for Zion50km please contact me. Have friend who is looking to join our group. Coming from vancouver. Jnesbitt14@gmail.com

  • Michael Varga says:

    We are registered for Yosemite in May. With the president talking about shutting down the government for months to come, how will this affect the upcoming races?

    • Kaelee Clifford says:

      Hi Michael – The parks will remain open during the shutdown, allowing the public to visit, but will not be staffed. Our races will not be affected other than we ask our runners to carry out what they carry in, as non-staffed means no trash service.

  • Jarin Andreasen says:

    Hi. How can I find out if someone would want to sell their bib for the 50k?

    • Kaelee Clifford says:

      Hi Jarin – Check out the Zion Ultra event page on our Ultra Adventures Facebook page to find runners posting their bibs for sale.

  • Jarin Andreasen says:

    I am looking for a bib for the Zions 50k. Please call me if you have one I can purchase. 801-910-5086.

  • sam says:

    Looking for a 50K bib! email samaaberglv@outlook.com

  • Jeff Steere says:

    Have a 2019 Zion half bib if anyone is interested. Have a broken foot, and will be unable to attend :( E-mail Jsteere57@gmail.com if interested!

  • Natasha says:

    Hi All,

    Looking for a Zion Half TRAIL transfer please… If anyone is looking to transfer, Please email me.

    natashabrickner@icloud.com

    Thank you!

    Cheers

  • Rylee says:

    Looking to transfer my Zion Half Marathon bib if someone is interested and wants one! I injured my knee and won’t be able to run it. Email me at: utleyrylee@gmail.com

  • Brad says:

    Looking to transfer my Zion Half Marathon bib. I fractured my foot and unfortunately won’t be able to run it this year. If you’re interested, shoot me an email at: bwat3535@gmail.com

  • Dillon Gotshall says:

    looking for a 50k bib

  • Taryn says:

    Hi — I have a bib for the 2019 Zion Half Marathon (2/23) I would like to transfer. Please email me at tarynpastoor@gmail.com if you are interested in purchasing.

  • Tiffany says:

    I have a bib for the 2019 Zion half marathon (2/23) I would like to transfer. Please email me at tiffaroo713@gmail.com if you are interested in purchasing. thanks!

  • Stan Spencer says:

    Hi Brad, I am interested if your bib is still available. Email me at stan@westprint.com or text me at 951-733-6850

  • Barry says:

    I have a half marathon bib available for Antelope Canyon on March 9th. Barry.Friedman957@gmail.com

  • Kat Can Vil says:

    Im Interested in bib for yosemite 1/2 marathon

  • Alan says:

    Looking for Yosemite Half marathon bib in May 2019 please.

  • Raymond says:

    looking for a Zion 1/2 trail bib…

  • ryan says:

    I have an Antelope 55k to transfer. ryanlswartz@hotmail.com

  • Julie Harper says:

    I have an entry for the 50K if anyone is interested. Not going to be able to make it. Please email me at: julie@julie-harper.com if you want to purchase at a discount.

  • Marina Vitebskiy says:

    Hello, I have a bib for Antelope Canyon Half marathon for March 2019. If interested, email @ marina_vitebskiy@yahoo.com

  • Lindsay Schaidle says:

    Hi, I have a bib to Zion Half MArathon next week. If anyone is still looking let me know and I can transfer it to you.

  • Jennifer Emick says:

    Hello – I have six bibs for the Grand Circle Trail Fest is Oct 2-5, 2019 that I’m willing to sell at a discount. Email me if interested! emick.jennifer@gmail.com

  • Martha B says:

    I have a bib available for the Smokey Mountain Half Marathon on September 7, 2019 in Townsend, Tennessee.

    • Kaelee Clifford says:

      Hi Martha – You can get a refund until June 24th by following these instructions:

      1. Sign In to RunSignUp
      2. Go to your Profile
      3. Click My Registered Races
      4. Click Manage Reservation next to the registration that you would like to request a refund for
      5. Click the Request Refund menu item
      6. Follow the provided steps and continue

      You can find this information on our website on the policies page.

      • Martha B says:

        I signed up for this race in 2018, and was unable to run it due to injuries. At that time I was past the refund date, and paid to have the race deferred to 2019. Due to scheduling conflicts, I am unable to run it this year. I would love to receive a refund if that is still possible for this race. Thank you.

        • Kaelee Clifford says:

          Hi Martha – Refunds on deferred registrations aren’t available but you can defer again and use your code for next year’s race or any of our other races. Let me know if you need your code resent.

  • Lisa Wester says:

    If I obtain a transfer bin for the 100K can I then change to the 100 M? How would I go about that?

  • Venky Iyer says:

    Hi — I have a bib for the 2019 Zion Half Marathon (2/23) I would like to transfer. Please email me at venky.b.iyer@gmail.com today if you are interested in purchasing.

  • Patrick Dostal says:

    I have a bib for sale for the Antelope Canyon half marathon if someone is interested.

  • michaela says:

    I accidentally deferred my race (Zion half) instead of transferring it to another race (Lake Powell). I haven’t received my coupon/code. Is there a way I can change from defer to transfer so i can go ahead and sign up for Lake Powell right away?

    • Kaelee Clifford says:

      Hi Michaela – I have reactivated your registration and transferred it to the Lake Powell Half Marathon. You should receive a confirmation email.

  • crystal love says:

    Looking to sell my half marathon bi for Antelope Canyon race March 9th!

  • Casey says:

    If you do a bob transfer refund, what is the price of the ticket?

  • Kim says:

    Does anyone need a bib for the half marathon at Antelope Canyon? Looking to sell my bib.

  • Michelle Newell says:

    My husband can no longer run Yosemite Half with me because of an injury, and would like to transfer his bib to a friend. How can I do this?

    • Kaelee Clifford says:

      Hi Michelle – You can transfer your bib to another runner by following these instructions:
      1. Sign In to RunSignUp
      2. Go to your Profile
      3. Click Manage Registration next to the registration that you would like to transfer to another person
      4. Click the Transfer To Another Runner menu item
      5. Fill out all required fields
      6. Select either Transfer as a Gift or Transfer for Refund
      7. New runner will receive an email with a link to register

      • Michelle Newell says:

        Thanks for your response Kaelee!
        Another question… I am running this race (Yosemite). Can my husband defer and transfer his bib to me to use for another vacation race, or does it have to be used only at Yosemite?

        • Kaelee Clifford says:

          Hi Michelle – He will only need to defer his registration – once he does that he will receive a deferment code that can be given to another runner and used for any of our races that aren’t sold out.

  • Kerstin Lemay says:

    If I don’t finish the 100 miler at AC do I get credit for the 50 ?

    • Kaelee Clifford says:

      Hi Kerstin – You will be able to collect a finisher medal for the farthest distance completed, but your official finisher time will be a DNF for the original distance.

  • Ryan Carroll says:

    Hi, if I defer my race to next year, do I have to pay any additional money to run the race next year besides the $20 fee? Thank you.

    • Kaelee Clifford says:

      Hi Ryan – No additional fees – you will receive a deferment code worth how much you paid for registration that you will use to register with, so be sure to register during the registration period that will cover the amount of your code.

  • Tanya says:

    Unfortunately, I got injured recently and I though I signed up for the 55k, it will be a bit much for me coming off this injury. I was wondering if it is possible for me to drop back to the Half instead?

    • Kaelee Clifford says:

      Hi Tanya – I’m sorry to hear about your injury. I have transferred your registration to the half marathon and sent you a confirmation email.

  • Bob Gilbert says:

    I am unable to run the Antelope 55K. If I transfer to a friend already going with a group of friends. Can he accept it and at the race run the 1/2 instead? Not asking cost differences between the races, just can hey downgrade to the 1/2? At pickup? If I have this wrong let me know as well! Thanks!

  • Alicia says:

    I am no longer able to run the Antelope Canyon half (3/9). Anyone still looking for a bib?

  • Leatrice says:

    My husband is signed up for the Antelope Canyon 55K coming up next week on March 9th. He is wondering if he could drop down to the 1/2 marathon distance.

  • Kristi says:

    I have a bib for the Antelope Canyon 50 miler. Would anyone like it?

  • Mindy says:

    Hi Kaelee
    When is latest time I can transfer or defer Antelope Canyon race ?
    I’m in limbo… my Mom is dying.. she can go anytime either this wk or next then the service would have to be during race wk (3/9th)
    I hate to deferred then thing happens after race
    Can I have a choice til the 6th or 7th to decide?
    Hope to hear from you ASAP
    Many thanks

  • JBud says:

    I’m having to defer my Antelope Canyon Half registration. I’m looking to run the same race in 2019, but for a different distance. Is this considered a transfer or a deferment of my entry fee (plus $20)? Thanks!

    • Kaelee Clifford says:

      Hi – It is a deferment. Once you defer your registration you will receive an email with a deferment code that can be used to register for next year’s race.

  • Emily HL says:

    I can not participate in this race and it is not showing up on my RunSign up account as being something i am registered for. What can I do?

  • Dianne Pulido says:

    Hi, I need some clarification on the refund policy. I originally signed up for the 60K, but changed my registration to the half marathon trail run on the same day. there is a difference in price between the two races. Will the extra $20 dollars (approximate) be returned to me?

  • Pete says:

    Hi! I am looking to switch my Zion 50k to the Half Marathon, if anyone would like to switch with me, please email peteanderson13@hotmail.com

  • Pilar says:

    Can one withdraw an already paid for registration during late registration?

  • Avis Brodess says:

    Looking for 2 Trailfest Bibs Please

  • Emei S. says:

    3/20: Bib available for Zion Ultra Half Trail Marathon still available. Email me: emeisheppard@gmail.com

  • meera says:

    I can no longer run the Zion ultra trail half marathon, as I have fractured my ankle. Was wondering if someone wanted my bid or can I just get a refund?

    • Kaelee Clifford says:

      Hi Meera – I’m sorry to hear about your injury. The refund deadline has passed but you can still defer your registration to next year, transfer it to another race, or transfer it to another runner.

      • meera says:

        awww, ok! If I defer my registration to another year, do I have to specify which race? Or can I just get credit in some way to use whenever?

        • Kaelee Clifford says:

          Once you defer your registration you will receive an email with a deferment code. That code can be used for any of our races.

          • meera says:

            Awesome! Thank you!! And when is the last day that I can defer my registration? My run is April 12th.

          • Kaelee Clifford says:

            You can defer your registration until the day before the race.

          • Lisa Carter says:

            I deferred a race last year and will not make a race this year, how do I transfer my deferred code? Can someone else just use that code to register? Or do I need to register for a race and then transfer bib?

          • Kaelee Clifford says:

            Hi Lisa – You can give the code to someone else to use as long as the code is still active. You can also defer your registration again if needed.

  • meera says:

    Hi! I have a bib for the zion ultra trail half marathon on April 12th if anyone is interested! Please email me at meera.patel0692@gmail.com

  • ryan says:

    I would like to transfer my Zion registration and receive a transfer code for a future race yet to be decided upon. however on ultra signup it only shows that I need to select a race do not see the option for a future code .
    can you help me figure out where that option is.

    • Kaelee Clifford says:

      Hi Ryan – You will need to follow these instructions to defer your registration:
      1. Sign In to RunSignUp
      2. Go to your Profile
      3. Click Manage Registration next to the registration that you would like to transfer your event for
      4. Click the Defer menu item

      Before the race, you will receive an email with a deferment coupon that you can use to register for next year’s race or any of our other races.

  • Bob Tucker says:

    I have a bib for the 2019 zion half available for transfer. Email me at bob.tucker@gmail.com if interested

  • Laura says:

    My friend is registered for the Zions 50k but wants to downgrade to the half. Can you downgrade to a sold out distance?

  • Shelby says:

    Hello, I have a bib I would like to transfer/sell for the 2019 Grand Teton Half Marathon June 1st. Please email me at shelbyd10ca@yahoo.com if you are interested in purchasing

  • Gane says:

    Hi – Unfortunately I’m not going to be able to make it to CA for the race and have a bib for the 2019 Yosemite Half Marathon on May 11th that I would like to transfer. Please email me at gabrielsmth94@gmail.com if you’re interested in purchasing.

  • Steven Yu says:

    Hi, I have planned to attend the Grand Canyon Half Marathon expo but the logistics may not work out for me on the Friday of June 14. What is the process to get my expo items ship to me instead? Please email me and thank you!

    • Kaelee Clifford says:

      Hi Steven – You can change your bib to be mailed to you by following these instructions:
      1. Log in to RunSignUp
      2. Click on profile
      3. Click on Manage Registration
      4. Click on Add Ons
      5. Make changes
      6. Click Continue

  • Laura Mauga says:

    How do we request refund for shuttle?

  • Darlene CannonRyder says:

    Hi, I am looking for a bib for the Grand Canyon Half marathon on June 15th. Please contact me at
    951-287-7771 call or text. Thanks…

  • Izzy Ray says:

    Hi! I have a bib for the 2019 Grand Teton Half Marathon (June 1) email me at izzyraymarie@gmail.com if you are interested!

  • Scott Livingston says:

    Hi there,
    Anyone interested in the Grand Tetons race I have 2 bibs to transfer. Email me if you are interested.

    Thanks,
    Scott

  • Tara Wojcik says:

    I paid for a campsite and am no longer able to run this race. Is there a way to get a refund for that or am I able to transfer my site to another runner?

  • Suzanne says:

    I had to transfer my registration for the RMNP half last August 2018 due to back surgery. I was happy to pay the $20 transfer fee and registered for the Grand Teton half 2019. I now have a torn gluteal muscle and am out for at least 6 weeks. Can I transfer my bib to someone, even if I already did a previous transfer? Thanks.

    • Kaelee Clifford says:

      Hi Suzanne – Yes, you can transfer your registration to another runner. You won’t be able to transfer for a refund, as it is a deferred registration, but you can transfer it as a gift.

  • Elizabeth says:

    I have 2 bibs for Montana glacier race. Family emergency has occurred. Please let me know if you are interested.

  • margart says:

    I have a bib available for the Yoseite half marathon 2019. If interested, please email me at margartcardiel@yaho.com

  • Deb says:

    Hi! 2 bibs available for May 11th Yosemite 1/2, a one interested? Email me at debbiekytle@yahoo.com

  • Carolyn Hall says:

    If the race is closed now, how can the recipient of a transfer be charged $200 more than the original fee?

    • Kaelee Clifford says:

      Hi Carolyn – When a bib is transferred the new runner pays the current registration price. If the race is in late registration, despite it being sold out, the price will be higher than it was during early bird registration.

  • Delphina says:

    I had a promo code that finally sent to me.. but paid already.. what can I do?

  • Christina says:

    Looking for a bib for the Grand Canyon 2019 run, contact if you’re interested in transferring or cannot make it! Much appreciated. Christina.curry08@gmail.com

  • Meghan says:

    Can you change race distances up until the day of the race?

  • Nicole Paris says:

    Hi, I’m signed up for the Grand Teton Half at the end of May and I’m not ready for it. (Knee injury, yay…) can I move to the 5k? I still want to race.

  • PALLAVI MANJUNATH says:

    I have a bib for 2019 Yosemite half marathon. I would like to transfer. Please email me at pallavi.manjunath@gmail.com if you are interested in purchasing

  • Jules says:

    Looking to purchase a bib for the Grand Canyon 1/2 marathon. Let me know if anyone wants to transfer theirs.

  • olivia hovey says:

    Hey! I’m looking to run the Grand Canyon Half. Does anyone have a bib they’d like to transfer?
    email me if you do please!! oliviahovey@gmail.com

  • Gretchen says:

    Hi! I have a bib for the Glacier 2019 half (6/22) that I’d like to transfer. If you are interested in purchasing it, please let me know!

  • Mark Dalley says:

    Can you e mail my payment record for this race can’t find my recite m

  • Mark Dalley says:

    Is it to late to get a refund Iam not going to make it this year

    • Kaelee Clifford says:

      Hi Mark – You can still get a refund until August 12th by following these instructions:
      1. Sign In to RunSignUp
      2. Go to your Profile
      3. Click My Registered Races
      4. Click Manage Reservation next to the registration that you would like to request a refund for
      5. Click the Request Refund menu item
      6. Follow the provided steps and continue

      You can find this information on our website on the policies page.

  • Travis says:

    I have a 2019 Grand canyon bib I would like to sell to someone. Email me at heiertravis@gmail.com if you’re interested

    • Michelle Romano says:

      Hi Travis,

      I would like to purchase if available. My email is mishromano@yahoo.com. I did message you as well but I will purchase and do the bib transfer as soon as possible. Let me know if available. Thank you,

      Michelle

  • Whitney says:

    I need to defer my registration to the following year. Am I able to choose any race of the series or is it only the one I initially signed up to run? Thanks!

    • Kaelee Clifford says:

      Hi Whitney – Once you defer the race you will receive an email with a deferment code. That code can be used for any of our races, not just the one it was deferred from.

  • Irma says:

    I transferred my bib to another runner. How do I get a refund for the shuttle?

  • Rachel says:

    Hello,
    I would like to do a last minute transfer and have someone willing to take it but wonder if there is an alternative to sending my confirmation email with personal details to someone?
    Thanks,
    Rachel

    • Kaelee Clifford says:

      Hi Rachel – You don’t need to send your confirmation email, just follow these instructions to transfer your bib:
      1. Sign In to RunSignUp
      2. Go to your Profile
      3. Click Manage Registration next to the registration that you would like to transfer to another person
      4. Click the Transfer To Another Runner menu item
      5. Fill out all required fields
      6. Select either Transfer as a Gift or Transfer for Refund
      7. Click ‘Transfer Registration’
      8. New runner will receive an email with a link to register

  • Zoe says:

    Hi! A miscommunication with my dad led him to purchasing a campsite for the Glacier half marathon. Is there any way we can get this refunded? Thanks!

  • Greg M. says:

    Good Evening,

    I have a bib for Napa to Sonoma 1/2 Marathon (7/21/19) I would like to transfer. Please email me at moeller.greg1@gmail.com if interested.

  • Ashlee says:

    I have a Half Marathon, Black bear double, and 5K bib available for transfer for the Great Smokey Mountains run. If you are interested please email me at aa.heldreth@gmail.com

  • Anna says:

    I would like to transfer my registration for Jan 2020 Costa Rica adventure trip. Lemme know if you are interested!

  • Elizabeth Juhl says:

    I have a bib from the Glacier Half this past June and was hoping to transfer to the Yosemite Half in 2020. Is that possible?

    • Kaelee Clifford says:

      Hi Elizabeth – It is only possible if you deferred your Glacier registration before the race. I checked your account and it shows the Glacier registration as still active – it was not deferred.

  • Marissa says:

    Have 1 bib for sale and transfer for the 2019 Grand Circle Trailfest in October. Please email me at proulxm81@gmail.com.

  • Cyndi says:

    Instead of deferring or transferring can I drop down a distance if necessary?

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