How to: Update My Registration
To modify your add-ons (e.g., bib shipment options, campsites, etc.):
Note: This can be done up to 1-month before race-day
1. Log in to your profile at RunSignUp.com/Profile
2. Click on Manage Registration
3. Click on Add-ons
4. Make changes
5. Click Continue
To update your address:
1. Log in to your profile at RunSignUp.com/Profile
2. Click on Edit
3. Make changes
4. Click Save
5. Click Manage Registration to update in current race
I have been struggling for a few days on how to make reservations for the Red Eagle Campground for me and my 3 other friends who have signed up for the race. I finally just figured it out tonight but it says that I can no longer make add ons (looks like I am 6 days too late). Is there any way we can still make a reservation at the campground? This is how we were planning to stay before the race and would be much appreciated. Not sure what else we would do. Thanks so much.
Hi Kate – I have adjusted the date for campsite add ons in the registration system. You should now be able to add the campsite by following these instructions:
1. Log in to RunSignUp
2. Click on profile
3. Click on Manage Registration
4. Click on Add Ons
5. Make changes
6. Click Continue
If you still have trouble adding it, please email me at info@vacationraces.com and I can add it manually.
Hello. I signed up for the glacier half marathon and opted to have my bib mailed to me before the race however I’m trying to find out how I can change that by picking it up at the expo instead. We will be traveling to glacier and I’m worried that I won’t get my bib in time before we leave.
Hi Jessica – I have canceled your mailed bib and issued you a refund for the mailing fee, which you should see in a few days.
Is there anyway to change my selected wave?
Hi Kara – No need – you can line up in the wave you would like to.
Hi. Is it possible to change my race packet pickup from the expo to the day of the race?
Hi Thomas – You don’t need to change it – all bibs not picked up at the expo will be taken to the starting line race morning.
Hello – I had my bib and tshirt mailed to me and I’m wondering if I can exchange the shirt for a different size at the expo?
Thank You
Hi Ronit – You will be able to exchange your shirt after the race at the shirt exchange tent.
Hello- am I able to cancel my registration? I had brain surgery in March, was cleard to run and now I am not clear to run due to returning symptoms.
Thanks
Kelly
Hi Kelly – I’m sorry to hear you won’t be able to run with us. I answered the email you sent.
Have been wanting to add the 5 K the night before…have already registered for the half marathon. Please advise.
I think this is what you’re looking for.
https://vacationraces.com/help/transfer-within-race/
Hi Ryan – I’m trying to join Nancy’s team Colorado/Minnesota but the password she gave me isn’t working. If I complete my registration w/o picking a team, can I edit my registration at a later date? TY :-)
Hi Laura – You can edit your registration and add yourself to a team by following these instructions:
1. Sign In to RunSignUp
2. Go to your Profile
3. Click Manage Registration
4. Click Team from the menu option
5. Share, update details, and manage your Group/Team from here
2 of my friends registered before I created our team, how can they be added to the team?
Hi Mel – They can add themselves to the team by following these instructions:
1. Sign In to RunSignUp
2. Go to your Profile
3. Click Manage Registration
4. Click Team from the menu option
5. Share, update details, and manage your Group/Team from here
Hi,
I’m currently registered for the 14 miles in Zion. I want to change to 50k how do I go about this?
Thanks!
Hi Crystal – The 50k event is sold out so transferring to this distance is no longer an option, unfortunately.
Is there a wait list for the Grand circle trailfest Bryce Canyon race? If so, how do I add someone to waitlist. I would also like to add someone as a non running occupant of my tent, as she will be attending Fest with me. Please advise. Thank you. Kerry
Hi Kerry – There is not a waitlist for this event. Your best bet to get into the race is to buy a bib from someone selling theirs on our Facebook page, Ultra Adventures.
You do not need to add non-runners to your registration – you are welcome to have spectators stay with you.
I had to defer from Zion last year. I am trying to register for the grand Teton double. Can you help me please?
Hi Geriann – You should have received an email with a deferment code. If you need your code re-sent, please email info@vacationraces.com.
Is there going to be a 5k with the half marathon? And if so, can I edit my registration to add the 5k?
Hi Liz, I’m not sure which particular race you’re referring to but yes you should be able to update your registration to include the 5K. Use the instructions for switching events (https://vacationraces.com/help/transfer-within-race/) and switch to the Double.
my account is locked due to too many unsuccessful login attempts. I resent my password and I am sill locked out. how can I unlock my account?
Hi Ellen – We don’t have access to passwords in RunSignUp. Please go to RunSignUp and click ‘contact us’ to get information about unlocking your account.
I just noticed that the Grand Canyon Half registration did not have a question about campsite. Is there a separate registration for that? I will be bringing my travel trailer.
Hi Scott – There is not a race-sponsored campsite for the Grand Canyon Half Marathon. We recommend looking for lodging in Kanab, UT. There are plenty of lodging and restaurant options, and it’s the same city where the expo will take place. If you are planning to go to the park after the race, the North Rim Jacob Lake has some places to stay, or you can look at options within the National Park.
Will there be camping at the starting line for Grand Canyon? We have 4 wheel drive & a trailer we’d like to bring.
Hi Corrina – There is not race-sponsored camping at this race, but here are some options for camping in the area. Keep in mind the start line is at Big Saddle.
https://www.fs.usda.gov/recarea/kaibab/recarea/?recid=40350
I deferred my Grand Teton race from last year to this year, but it doesn’t show up in my profile in runsignup as a race for this year. Do I need to “claim” it somehow? Please help. I’m lost in this process.
-Kristy
Hi Kristy – You should have received an email with your deferment code to be used to sign up for this year’s race. I have resent an email with the code.
I am no longer in need of my 4 man tent. If I can no longer be reimbursed, I would like to donate it to another runner. Who can I speak with about this? Thank you
Hi Sara – Your tent rental can be canceled. Please email info@vacationraces.com and let Kaelee know if you need your campsite canceled as well.
I am trying to either have my bib shipped to me or sell my registration to someone else. I signed up for the Yosemite Half Marathon in 2018, but deferred my race to 2019. When logging into my account, I do not have the option to “manage registration”. The Yosemite Half Marathon shows up in my deferred races, but I cannot seem to do anything with it. Please advise. Thank you.
Hi Anjelina – It looks like you never used your deferment coupon to register for the 2019 Yosemite Half Marathon. I have emailed your deferment code to you – it can be used for any of our other races or for the Yosemite Half next year.
Hi Kaelee, I registered for the Zion 100k last fall with a few friends and subsequently got injured. I am running a bit right now and was hoping to drop down to the half trail marathon distance. I did go in to try and transfer but it tells me it is sold out. Is there anyway I could put that transfer through?
Regards, Marshall
Hi Marshall – I have transferred you to the half marathon and sent a confirmation email.
I am looking to register for year 2020, with a group of people, 6-10, maybe more in total. What would sign up cost be?
Hi Kim – We recommend registering during early bird registration to get the best price. You can also register as a team and get a $10 team refund the week of the race.
I am wondering how much it would cost to ship my bib. I did not see that as an option when signing up and can’t seem to do it now through “add-ons”
Hi Plaza – We do not offer bib shipment for the Zion Ultra. If you are unable to make it to the expo to pick it up you can either have someone else pick it up for you (with a copy of your ID) or get it race morning at the start line.
Do you have the exact location of the water stations after mile 3?
Hi Mel, which race are you referring to?
How can I figure out what heat i’ll be in if my pace is 2:30:00? And if I need to change the pace is it to late to change heats?
Hi Jonathan – We will be sending a dedicated email about waves and heats but in the meantime you can find yours by logging in to runsignup.com >> clicking profile >> clicking manage registration >> information will be on this page, including your wave and heat. If you need to go in the other heat you can do that without changing your registration.
Hello Kaelee!
I would like to change from the 50k to the 60k? Is it too late?
Thank you.
Hi Matt – I have transferred you to the 60k and emailed you an invoice for the difference. You should receive a confirmation email.
If I rented a campsite but my registration says “bring own tent”, I can bring my 5th wheel right? I don’t have to bring a tent. RV is allowed.
Hi Betsy – Yes, you can bring your 5th wheel.
When I registered for the Yosemite half I originally indicated to pick-up my race bib on the morning of the race. I realized that this will be too hectic and would much rather pick up my bib at the race expo the day before. Is it still possible to make this change/will I still be able to pick up my bib at the expo? I couldn’t seem to edit my registration to reflect this request under “add-ons”.
Hi Cande – Yes, you can pick your bib up at the expo. It doesn’t need to be changed in your registration.
Hi, can I get my bib shipped to me for the Grand Teton race?
Hi NJ – You can change your registration to have your bib mailed to you by following these instructions:
1. Log in to RunSignUp
2. Click on profile
3. Click on Manage Registration
4. Click on Add Ons
5. Make changes
6. Click Continue
Hi, I signed up for the Black Bear Double in September. I’d like to change my swag. When I go to Manage Registrations and then to adds-on. It won’t let me change it.
It says: You are not allowed to purchase or make changes to this add-on
How do I change my Black Bear Double swag, when it doesn’t allowed me to make changes?
Hi Kerstin – I have fixed the date so you can edit your swag until 7/2/2019.
I chose to have my bibs shipped (me and another person I registered) for the Glacier Half Marathon coming up. I need the bibs shipped to a different address. How can I do that? Thanks!
Hi Sarah – You can update your address by following these instructions:
1. Log in to RunSignUp
2. Click on Profile
3. Click on Edit
4. Make changes
5. Click Save
6. Click on ‘manage registration’
7. Make changes
8. Click save
*Address must be changed in registration as well as in profile to be updated
Thanks Kaelee! Changes have been made! Hopefully it wasn’t too late to make changes so we get our bibs. Thanks again!
It won’t be too late for your shipped bib.
Hi, my husband and I were going to pick up our bibs at the expo but we wont be able to. How can we change bib pickup to raceday pickup?
Hi Raiza – You can edit your registration to have your bib mailed to you by following these instructions:
1. Log in to RunSignUp
2. Click on profile
3. Click on Manage Registration
4. Click on Add Ons
5. Make changes
6. Click Continue
Hi Raiza – You can edit your registration to have your bibs mailed to you by following these instructions:
1. Log in to RunSignUp
2. Click on profile
3. Click on Manage Registration
4. Click on Add Ons
5. Make changes
6. Click Continue
Can a campground reservation be cancelled and refunded at this point in time?
Hi Mike – I can cancel and refund your campsite if you would like. Please email me at info@vacationraces.com.
I need to switch my bib pick up. To morning of instead of from expo. It won’t let me edit it in the AddOns. This is for Glacier Half Marathon.
Hi Adrienne – You don’t need to switch it – all bibs will be at the expo and whatever isn’t picked up will be taken to the start line race morning.
Hi! I changed my address with Runsignup, however, there was not an option to update it with my current race. Will you please check and see if the address was changed for the Grand circle Trailfest? Thanks!
Hi Jamie – I don’t have access to your RunSignUp profile to see if the addresses match. Email me at info@vacationraces.com with your new address and I can let you know if it is updated in the race.
I need to request my bib be shipped to me however I’m having trouble being able to update my registration. Can you please advise?
Hi Nancy – I’m happy to help you – which race are you referring to?
My team, Bass Paced, signed up before me and they start at 6 and are in Corral: Hunter and my time is 7:00 and purple. I need to go at the same time as my team. How do I make changes?
Hi Kimara – I have moved you to the hunter corral starting at 6am.
I would like to switch from Team Blue to Team Blue Too. Can you do that for me? Thanks.
Hi Betsy – You can add yourself to the team by following these instructions:
1. Sign In to RunSignUp
2. Go to your Profile
3. Click Manage Registration
4. Click Team from the menu option
5. Share, update details, and manage your Group/Team from here
How do I know if my new address was updated for Race packet to be sent correctly?
Hi Robyn – You can log in to your RunSignUp account and check your registration by following these instructions:
1. Log in to RunSignUp
2. Click on Profile
3. Click on Edit
4. Make changes
5. Click Save
6. Click on ‘manage registration’
7. Make changes
8. Click save
Hi! Since the campsite for runners is sold out.. Is there a campsite waitlist? (Yosemite May 2020)
Hi Erin – There is not a waitlist, unfortunately. Check back with me at kaelee@vacationraces.com in a month or so and I will see if we have had anyone cancel their registration.