Help Center
Top Questions
I can't make it to the race. What are my options? (Refund Policy)
Defer to next year (instructions)
Transfer to another race (instructions)
Transfer bib to another runner (instructions)
Withdraw from the race (instructions)
How do I get the military discount?
How do I update my registration (e.g.,bib shipment, add-on a campsite, change my address, etc.)?
How do I find my registration information?
How do I switch events (Half Marathon to 5K) at the same race?
Other Common Questions
What time does the race start?
Will there be shuttles?
How long do I have to finish the race? Can I walk?
Are strollers allowed?
Are dogs allowed?
When will my bib arrive?
Where should I stay?
Contact Us
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Hi, I;m feeling doubtful about meeting the donations goal of $1000, and looking to switch over and pay for the race. Can I switch over and pay for the race?
Hi Derrick – The Zion Half Marathon is sold out, so switching to a regular bib is no longer an option. Be sure to share the fundraising link you received with family and friends, on all your social media accounts. You can personalize the message on the link to say whatever you would like it to say to help you get people interested in donating to the National Park Foundation via your fundraiser.
Can I signup up be part of your team? How much is I pay?
When does registration open for 2019?
We open registrations on a rolling basis, usually about 2 months after the current year’s event.
Hi Kristen – Registration usually opens a couple months after this year’s race. We will announce the 2019 date and registration soon!
I am a veteran with a DD214. Served in the Air force in the 50’s with a honorable discharge. Am I eligible for a military discount?
Hi Bob – Absolutely! Just check the box indicating that you qualify for the discount on page 3 of registration and bring a copy of your DD214, like a picture on a phone, when you pick up your bib.
My race the Appalachian triple was deferred from last year to this year but it’s not showing up under current races I can see it under the full but it doesn’t say for what year… I’m not sure if there’s anything else that I need to do.
Hi Misty – Your registration is still deferred. You should have received an email with a deferment code you can use to register with. If you need the code sent again, please email info@vacationraces.com.
Hi-
I would like to use my deferment to register for the Lake Powell half in 2018. My name is Gwen Palanos. Email is [redacted]. Phone is [redacted]. Can you tell me what the status of my deferment is for me and my husband, Matt?
Thanks,
Gwen
Hi Gwen – You should have received an email with your deferment code. You can use this code to register with. If you need your code resent, please email info@vacationraces.com.
Do you have a cancellation list for regular runners (not under a charity bib)? I really want to run this race!!
It’s my birthday and I want to run this half so bad. Please someone sell me their bib. My cell [redacted]
This is a general FAQ page so it’s not clear which race you’re referring to. I suggest finding the Facebook Event of the race you’re trying to get into. There are usually people there trying to sell their bibs.
How do I get a bib to run? It’s my birthday and really, really, REALLY want to run it.
Hi Carlito, it depends on which race you’re referring to but generally you’ll want to find the Facebook event for the race you’re trying to get into and look at the discussion thread. That’s usually where people post bibs for sale when they can’t attend the race.
I recently saw someone post a medal from the 2017 virtual eclipse race. I found the race, but see it’s closed, likely because it was so long ago. I know it’s a long shot, but any chance there are any medals left I could register and run for? Thanks!
Jessica, you’ll need to send an email over to the Virtual Running Club support team for help with that.
Hello, I will be flying from San Francisco. which is the nearest airport to land? and will it have shuttle from the River ranch motel ( 10 minutes drive but I won’t have any car) to the departure for the 50K on the morning race?
Hi Sophie – I’m happy to help you – can you clarify which race you’re referring to? Thanks!
Hi I registered to have my shirt shipped to me, it said option no longer available but the transaction still went through? I wasn’t clear whether or not its an option.
I would much prefer for it to be shipped to me
My confirmation is
OsrO7XYaoBtcUtqxNUG3jHNfwtZ9qfzd
Thankyou
Hi Joseph – I checked your registration and you are set to have your bib shipped to you. There was an issue for a minute with that add on option but it has been fixed.
Hi VR Team, I’m looking for a little clarification on the Half course for the Great Smoky Mtns race. The description states both the 5K, and the Half, start and finish at the Tally Ho Inn but the course map for the Half delineates a point to point course. Which is correct? Starting to make trip plans and it may change base camp options. Thank you.
Hi Samantha – Sorry for the confusion. The half marathon will not start in front of the Talley Ho Inn. The website has been updated.
Hi, my two friends and I are looking to run in the race on the 28th. We know it is sold out but is there any way to get on a waiting list for the race? If so, what are the chances of us being able to participate?
Hi Amanda – There is not a waitlist for this race. Check out your options for getting into the race here.
Since the event is sold out, is there anywhere I can post if I am looking to purchase a bib from someone who has to back out?
Yes, if you find the Facebook event for the Race you want to get into there are usually people in there trying to sell their bibs. If you can specify which race you’re looking to get into, we can provide a link.
Can I transfer my run to another destination? Zion to Shanendoah ( spelling??)
You can indeed transfer your registration to any open race. You’ll find instructions for initiating a transfer over on the Refund Policies page.
How to transfer from Zion half to Shanendoah half
The Shenandoah Half is no long being offered but you could transfer into any other open race. Instructions and video for transferring are included in the FAQs above. You can visit the Edit my Registration page to modify your registration.
I was looking into my deferral status from last year and hoping to apply it to the Grand Teton and Yellowstone Griz double this year. How do I do that?
Hi Kaite – You should have received an email with a deferral code to register with. If you need it resent, email info@vactionraces.com.
How do I find out my start time?
Hi Melissa – You are in the Green corral and it starts at 6am.
Is it possible to get into Yosemite for a tour after the race?
Hi Tina – Yep! You’ll want to check for tour companies in the area.
Hi Tina – Yes, but you will need to check with local tour companies.
Is there an age limit on the race? One of our kiddos was thinking about trying his first long race.
No age limit, everyone is welcome. Bring the kids! :)
Hi there – I just tried to get a refund for my entry in the East Glacier Half-Marathon but I (Jerry Kilts) only wanted to cancel my entry – my daughter (Kristina Kilts, who I entered at the same time as mine) is still going to be doing the race. Unfortunately, it looks like Kristina’s entry was also cancelled. I would like to make sure that her entry is reinstated – she does want to do the race. Can you e-mail back to me that you received this comment and that Kristina is still entered? Sorry about this problem. Thanks! Jerry Kilts
Hi Jerry – I have reactivated Kirstina’s registration and emailed an invoice for the refunded amount.
Hi Jerry – It looks like Kristina’s registration is active so you’re all set!
Will there be a Grand Canyon Half in 2018?
No there won’t be in 2018. Check out this blog post for more information.
When does early bird registration end?
Mary, it depends on which race you’re referring to. Could you clarify?
The next price jumps coming are for Grand Teton, Yellowstone, and Smoky Mountains Half on Sunday night.
Hi Kris – You can pick up your bib race morning, or we can mail it if you would like. Edit your registration to have your bib shipped by logging into your RunSignUp account and editing your add ons.
Hello! I’m registered for the Coastal Redwoods day 1 and 3. I was planning on having a friend with me to explore on day 2 but sadly i’ll be on my own. Is it possible to still volunteer for day 2? If I did decide to run day 2 could I add it when I arrive at the race area in April? Thanks!
Hi Hallie – Absolutely you can volunteer! If you decide to run day 2 you will need to add it at the expo.
Are headphones allowed in the glacier half marathon race?
Yes
Hi, I signed up for the yellowstone half marathon last year then ended up deferring to the Grand Teton race this year. When booking my flights I stupidly kept in mind the dates of the Yellowstone race and just now realized that I booked my flights for the wrong weekend. When i tried transferring my registration to the Yellowstone race this year it shows that the race transfer requests have closed. The Yellowstone race seems to not have sold out yet, would it be possible to still transfer my registration?
Hi Amy – I have transferred your registration to the Yellowstone Half Marathon and sent you a confirmation email.
Is there a waiting list for the Yosemite race?
Hi Maggie – We don’t have a waitlist. Check out your options here.
My wife and I both ran the half 2 years ago, and we did the hike to Bradley Lake for half off the race discount. We were not able to race last year due to my wife being pregnant. Can we get half off the registration for this year’s race? Because we were not able to use it last year.
Hi Jadon – Please email info@vacationraces.com and Kaelee can help you further.
Hi. I just deferred my Yosemite registration, wanting to defer it to another race, but it did not allow me to do so. How can I do that? I thought there would be an option to defer to another race, but there wasn’t. Please advise. Thank you.
Hi Christian – I answered your other comment – please email info@vacationraces.com if you have any more questions.
Interested in the Grand Circle Trail Fest. Do I need to register my non-running spouse who will be camping and attending trail fest events with me?
Nope, no need to register non-runners.
Help trying to create a team and have registered- I copied the waiver exactly as requested and it continues to state – Put “Bee Valvo” in the space. I have put my name at the beginning at the end and underneath and it will not let me go forward.
Bee Valvo
Hi Bee – You should be able to create a team by following these instructioins:
1. Sign In to RunSignUp
2. Go to your Profile
3. Click Manage Registration
4. Click Team from the menu option
5. Share, update details, and manage your Group/Team from here
If you still have trouble, email info@vacationraces.com.
I live in Canada and won’t be able to make it to the race this year. Is this race offered as a “virtual” run?
Hi Jeannie – The half marathon series races are not offered as virtual runs. However, if you are already registered for the race and can’t make it, you can defer to next year’s race by logging into your RunSignUp account and editing your race.
Thanks Kaelee for your reply. We haven’t signed up – but may have to for 2019. ;-)
The site is still showing options for the Zion Half Race Expo; another tab/link says it’s in Virgin, UT. What are the details for the Expo (precise location, time, etc.)?
Hi Derek – The expo will be held at the Virgin Park in Virgin, Utah. It will run from 11am-6pm, with bib pick up available until 7pm.
I’m curious how the bathrooms are set up along the course for the half marathon?
Hi Kate – There are bathrooms at every aid station, near miles 3,5,7,9,11, and 12.
Hi,
I just deferred my registration for Yosemite half, but it did not allow me to defer to next year’s race or to another race. Is there a way I can defer to another race later this year?
Thank you.
Hi Chris – Once you defer a race it is put into a queue for next year’s race. If you want to transfer to a different race, you will need to email info@vacationraces.com.
Hi There! Wondering if there is a waitlist? Or any way to contact someone who may be looking to sell back their registration? Trying to run this half with my friend for her birthday (and her very first half!) – any help is greatly appreciated!
Which race did you register for Maggie? That’ll help me point you in the right direction.
Looking to get into the Zion Half (4/28/18). Thanks!
Hi Maggie – Your best bet to get into the race is to register for a charity bib. Check out our charity bib program here: https://vacationraces.com/policies/charity-bibs/
Hi, I am not able to view how many people i reserved for the campsite. Can you please confirm? Thank you!
Hi Aemee, which race did you register for?
Do you need local volunteers for this race?
Which race are you referring to? We usually will issue a call for volunteers as race day gets closer.
Sorry! I thought I was on a specific race page. The Glacier Half Marathon. Where will that be posted? On the race’s FB event page? Thanks!
The volunteer form will be posted on Facebook and emailed out about a month before the race, so for Glacier it will be at the end of May.
I moved after registering for the Glacier Half Marathon. How can I update my address with you all so there are no mailing/packet pick-up issues? Thanks!
Sign into RunSignUp to edit your profile to adjust your address details.
We found out yesterday that we will be unable to attend the Grand Teton half marathon. I went to request a refund and it tells me as of last night at 11:59 I cannot request one. I find it hard to believe that by chance that the date was last night at 11:59 PM. Please let me know what options are available to possibly to cancel and receive a refund. Thank you. Greg Visser
Hi Greg – Regular registration for the Grand Teton Half Marathon did actually end at 11:59pm on the 5th and late registration began at 12:00am on the 6th. However, because you tried to process it on the 5th, I have issued you a refund, minus the $10 processing fee, which you should see in a few days.
If you can’t make it to the Race. I’m looking for a spare ticket. Thanks.
We recommend finding the Facebook event for the specific race you want to run and finding someone there who is trying to sell their bib. This is a generic FAQ page for all our races so few people will look here to sell a bib.
Hi, I’m trying to figure out when late registration begins for the Bryce Canyon 100. I’m having some injury issues and was wondering if this next price jump on March 12th was still standard registration.
Hi Nick. March 11th is the last day to get regular registration pricing. On the 12th the price goes up for late registration pricing.
I have a question related to the Glacier Half. It appears that everyone must drive to Browning and take a shuttle from there to the start line. The race then ends in East Glacier Village. Will there be a shuttle back to Browning from East Glacier? If we are staying in East Glacier, are there any shuttle options from there pre-race? Thanks.
Hi Melissa – There will be shuttles post-race running from the finish line back to the parking area in Browning. There will not be any shuttles from East Glacier race morning.
Hi There, I signed up for the Bryce Canyon 50K. I suffered a stress fracture this year and I am currently healing. That being said I think I need to drop down to the half marathon. I can’t find this race in my runsignup account in order for me to transfer to the half, however, I’m on the participant list. How do I drop down to the race?
Hi Lori – I’m sorry to hear about your injury. I have transferred your registration to the half marathon distance and sent you a confirmation email.
Hello,I am registered but got a stress fracture on my right tibia so I will not be able to run this race.I am devastated!My name is Carmella Tavera-Pike we were traveling to this as my first vacation race from the East.Can I get a refund I am registered under the team Twisted Runner.I will not be able to go two years in a row and we were going to visit friends and celebrate my hubbies 60th birthday as well.
Hi Carmella – I’m sorry to hear about your injury. I’m not sure which race you’re referring to, but you can request a refund as long as the refund deadline hasn’t passed. If the race is in late registration, a refund will not be available. However, you will still have a few options: defer to next year’s race, transfer to any of our other races, or sell your bib to another runner. You can log in to your RunSignUp account and click on the race under your profile to initiate any of these options.
I deferred last year after an injury to this year’s Yellowston Half Marathon. I am now injured again and would like to request a refund. How do I do so? Thanks.
Hi Scott – I’m sorry to hear about your injury. Once a race is deferred a refund is no longer an option. However, you can defer to next year’s race or transfer it to any of our other races by logging into your RunSignUp account and editing the Yellowstone race in your profile.
Hi, I have had major family issues arise and will not be able to make the race. I would like to request a refund if possible. My race registration ID is 18452153
Hi Marian – I’m sorry to hear you won’t be able to make it to the race. If the refund deadline hasn’t passed, you can log in to your RunSignUp account and request a refund for the race you’re referring to. If the refund deadline has passed (if the race is in late registration), you can defer to next year’s race, transfer to any of our other races, or try to sell your bib to another runner. The best place to find a runner looking for a bib to buy is on the race’s Facebook page.
I signed up for the Mount Rushmore half. This is a cup free race and we are getting hydra cups instead. So, are we supposed to fill up our cups at the aid stations? How many aid stations will there be and how far apart are there?
Hi Brittany – There are aid stations near miles 3,5,7,9,11, and 12. You will use the Hydropouch like a reusable cup, so you will put liquid in it at the aid station, drink, and clip the empty pouch back on your waistband or running belt. Because it’s like a cup, it’s not made to run with liquid in it. Check out how it works here:
https://vacationraces.com/programs-and-initiatives/cup-free-racing/
I’m scheduled fir the Zion half and apparently all the campgrounds within Zion and the surrounding 100 miles or so have been sold out for 6 months prior… any suggestions?
Hi David – Have you checked out the Vacation Races campground near the start line? Check out more information on our website here:
https://vacationraces.com/half-marathons/zion/travel-info/
I signed up to volunteer at the Zion Half Marathon. I signed up for a different shift (28th) than I signed up first (26th). I cannot be there on the 26th and would like to delete the volunteer shift and keep but do not know how to do this.
Hi Caroline – Please email info@vacationraces.com and Kaelee can help you.
Hi, I registered for the Zion Half a while ago and booked a campsite with my registration. However I can’t seem to find my confirmation email anymore, can I possibly have it resent or verify my registration and when we have the campsite for? Thank you.
Hi Rebecca – You should be able to log in to your registration and view your add ons and see the campsite. If you still have issues seeing it please email info@vacationraces.com.
Good evening, I register to run the 1/2 marathon at end of April but due to my plantar fasciitis and bone spur issue I won’t be able to run. Wanted to know if I can be refunded my registration fee?
Hi Julia – The refund deadline has passed but you can still defer to next year’s race or transfer to another race. Check out these options on our website here: https://vacationraces.com/policies/registration/
What are the cutoff times for the aid stations on Bryce 100 mile?
Hi Patricia – You can find the aid station cutoff times on our website here: https://vacationraces.com/wp-content/uploads/2017/12/aid-station-info-Bryce-cutoffs.pdf
ARE THE FEES PAID FOR THESE RACES TAX DEDUCTIBLE ?
Hi Sherry – No, they are not.
I see that the Zion race is sold out. Is there an opportunity to get on a waiting list? Or buy tickets the day of? My wife is already registered and I would like to run the race with here. Thanks!
Hi Adam – There is not a waitlist for the race. Your best bet is to register for a charity bib or find someone selling their bib on our Facebook page. Check out our charity bib program here https://vacationraces.com/policies/charity-bibs/
Does the timed 5k include a finishers medal and a tee-shirt? Also, what is a hydrapouch? Thank you.
Hi Trish – 5k finishers will get a race shirt and a medal. Ours are cup-free races so the hydrapouch is a reusable cup you can clip to your waistband and use at aid stations for water and electrolyte drink.
I’d like to defer to the same race the following year, but I’m registered as a charity bib runner. Is this possible? Also, what about the cost of the campsite that was paid at registration…does that transfer as well?
Hi Nicole – Email info@vacationraces.com and Kaelee will help you.
I need to request a refund, because I can’t make it. I was directed from the run sign up site, to go to the “request refund” from the menu on the website, but that isn’t listed.
Hi Lewis – It’s most likely because the refund deadline for the race has passed. Which race are you referring to and I can check for you.
The Grand Tetons.
Yes, the refund deadline for that race was March 5th. You do still have a couple options: defer to next year’s race or transfer to any of our other races. Check out those options on our website https://vacationraces.com/policies/registration/here.
That is not the date I remember from when I signed up. Can I see a copy of that? There are no dates listed on the website.
Hi Lewis – https://runsignup.com/Race/36796/RefundPolicyHere is the refund policy, and https://runsignup.com/Race/Events/WY/Wilson/GrandTetonHalfMarathonhere are the price jump deadlines.
That is pretty vague and misleading. There are NO dates on that refund policy. I’m going to register a complaint with Run Signup.
Hi Lewis – The policy states that refunds are available until late registration. The late registration date varies per race so there are not definitive dates in the policy but you can find each race’s registration schedule on its own website. I apologize that this wasn’t clear, but you do still have the options of deferment or transfer. If you would like to find out more about these options, visit our website here.
https://vacationraces.com/policies/registration/
It states full refund minus $10 processing fee during regular registration. Regular registration is March 5th thru June 1. So what’s the problem?
Hi Lewis – Regular registration was October 7th through March 5th. Late registration began on March 5th.
My friend and I are suppose to run first heat… Can we run the second heat instead or can we change that somewhere? Thank you.
Hi Lorena – email info@vacationraces.com and Kaelee will help you change your heat.
I have already registered for the half marathon and would like to have my bib and packet shipped to me. Is that still an option?
Thanks
Crissy Reeves
Hi Crissy – You an edit your registration by following these instructions:
1. Log in to RunSignUp
2. Click on profile
3. Click on Manage Registration
4. Click on Add Ons
5. Make changes
6. Click Continue
How can we change our registration to anonymous? I logged into my profile and went through all the tabs of participant information and the Questions and i cannot find this option anyplace.
Hi Beth – email info@vacationraces.com and Kaelee will be able to edit your registration for you.
I have followed your instructions on your website to request a refund. There is NO link to request a refund. After emailing runsignup multiple times I have received an email to CONTACT YOU. YOur instructions go through their website.. Please verify what the problem is here and email me. Tina.Fay@ucdenver.edu
Hi Tina – It looks like you emailed twice, on a Sunday, 20 hours ago. It can take up to 48 hours for a reply, depending on our email load. The refund deadline was March 5th, so that’s why you aren’t able request it. I have sent you an email with your options.
Hello Kaelee,
Might you be willing to email me the list of options as well? sjwilhe@bgsu.edu
Hi – By logging into your RunSignUp account and managing your registration you can either defer to next year’s race or transfer to any of our other races. If you have any issues doing this, please email info@vacationraces.com.
For the Grand Circle Trailfest if friends/family want to come with me to the event and stay in my tent do they have to sign up for a race or can they just come? If they just want to stay with me but not run the races are they only allowed in the campsite and not the festival? Can they pay to just go to the festival?
Hi Taylor – Family and friends can stay with you at the campground. They can also go to the festival – food will be available for purchase for non-runners.
Hi, I am signed up for the Grand Teton race in June. Are there restroom stops along the course? Thank you.
Hi Jennifer – There will be aid stations with porta potties near miles 3,5,7,9,11, and 12.
Thank you!
I would like to inquire as to how much race credits I have as I volunteered at bryce last year in the registration booth
Hi Susette – It looks like you have a $90 credit. You should have received an email with a code you can use for registration. If you need that code resent please email info@vacationraces.com.
I initially tried chose to pick up my bib but I would like to switch to have it mailed, how can I do this?
Hi Laura – You can log in to your RunSignUp and clicking on ‘manage registration’. Once there, you’ll see a button at the top right of the page that says ‘add ons’ – click on this to change your bib option.
Hello, I’m racing with a group of 6 and didn’t realize there was a rush to register and now I see the race is full. My running group has all registered so I’m planning to still travel and be there with them. Is there any way I can get on a waiting list?
Thank you so much,
Kara
Hi Kara – Unfortunately, there is not a waiting list for this race. There are still some charity bibs available if you’re interested in going that route. Find out more about our charity bib program https://vacationraces.com/policies/charity-bibs/here.
Hi. I’m planning to sign up for the Yellowstone Half Marathon but have a few questions. Are there water stations on the trail – if so how many and at which points? Also, My husband and two children (7 and 9) plan to do the 5k. Any chance children under 12 are free? – or is there a discount for kids? The race prices make it a bit challenging for families to participate. Many thanks!
Hi Debbie – There will be aid stations with water near miles 3,5,7,9,11, and 12. Registration price is the same for each runner regardless of age.
Hi – I would like to request a refund, please advise how? When I emailed I was sent to this page. Thanks, Natalie
Hi Natalie – If the refund deadline hasn’t passed for your race you can request a refund by logging into your RunSignUp account and managing your registration. If the refund deadline has passed, you will have the option of deferring to next year’s race or transferring to any of our other races.
Hello, I need to see if I can get one more person in Zion Half. Scott Palka,
Hi Scott – Your best bet is to check our Facebook page, Zion Half Marathon, for runners selling their bibs.
I still need a deferral code from the last trailfest to sign up for the upcoming race. Can you please email the code. Thank you.
Hi Andrew – I have emailed your deferment code to the email address on your registration.
I think I signed up for a charity bib but I can’t find any info about the fundraising website. Please help!
Hi Erin – I have resent your fundraising link to the email address on your registration.
I would like to transfer my registration to Coastal Redwoods 3-day event next month to another person who has not yet registered. I am not able to do so under my registration profile on runsignup.com. Can you please help?
Hi Catherine – You should be able to follow these instructions to transfer your registration to another runner:
1. Sign In to RunSignUp
2. Go to your Profile
3. Click Manage Registration next to the registration that you would like to transfer to another person
4. Click the Transfer To Another Runner menu item
5. Fill out all required fields
6. Select either Transfer as a Gift or Transfer for Refund
Please email info@vacationraces.com if you continue to have trouble with it.
I was unable to find my registration info and have confirmation email resent. would you be able to do that for me
Hi Leah – I have resent your confirmation email to the email address on your registration.
I’m wanting to get a campsite reserved closest to the race. But can’t fiture out how to reserve it once I’ve already registered for the race. Help please
Hi Ashlyn – You can add a campsite to your registration by logging into your RunSignUp account, managing registration, and editing your add ons.
Hi! I am interested in reserving a room at the Redwood Glen Lodge. Is there a way to do that as a registered runner?
Hi Jenny – You can add a room by following these instructions:
1. Log in to RunSignUp
2. Click on profile
3. Click on Manage Registration
4. Click on Add Ons
5. Make changes
6. Click Continue
Is there a wait list in case spots open up? Much of my family is already signed up and I was just a little late in getting to it. I only need one spot. Thanks.
Stephen Doniger
stephen.doniger@gmail.com
310.766.5045
Hi Stephen – There are not waitlists for any of our events (https://vacationraces.com/2017/12/28/why-dont-you-have-waitlists/here’s why) but there are most likely some charity bibs available. Check out our charity bib program https://vacationraces.com/programs-and-initiatives/charity-bibs/here.
I signed up to volunteer at the Zion Ultra on April 20 and 21 but haven’t heard about an assignment. My husband has already received his assignment as a medical volunteer. We are only going to have one car so it would be helpful if we could volunteer at the same aid station.
Hi Trudy – We have specific assignments for medical volunteers, but not yet for general volunteers. That email will be going out on Monday.
I didn’t receive my confirmation email and it seems registration never went through. Now that the race is sold out can I run it with my group unofficially? (No bib,etc.)
Hi Christy – Please email info@vacationraces.com and Kaelee will be able to check to see if you’re registered once she has your email address and/or last name.
Are cots included in tent camping?
Hi Nisia – No, they are not. You will need to provide your sleeping bag/cot.
When will registration open for the 2018 Grand Canyon Half?
Hi Victoria – It sounds like you missed our announcement that the Grand Canyon Half Marathon will not be happening this year, but will be back next year. Find out more from this blog post:
https://vacationraces.com/2018/01/22/2018-2019-changes/
I am looking for 2 bibs for the Zion half marathon. I live in Calgary, Canada and missed the deadline. Please help!
Hi Humaira – Your best bet at finding a bib is to post on our Facebook page, Zion Half Marathon.
Is the Grand Canyon race happening this October?
Hi Nim – Unfortunately, it’s not but it will be back next year. Check out this blog post explaining why:
https://vacationraces.com/2018/01/22/2018-2019-changes/
I have recently been diagnosed with a severe case of Anemia. As a result my oxygen levels in my blood are very low and causes me to tire with the smallest amount of exertion. I was deeply saddened when I was told that the race would have to be put on hold until the doctors find out what is going on. Would I be able to get a refund for this years race?
Hi Tracy – Which race are you registered for? You can log in to your RunSignUp account and request a refund. If the refund deadline has passed, you will have the option of deferring to next year’s race or transferring to any of our other races.
I can’t tell if I reserved a tent for my friend and I. I think I just said we would both be sharing a tent because I thought the tent was included in the registration. Can you check to see if we have a tent to share. We are camping for all three stages.
Hi Lisa – One of you will need to reserve a campsite (they do come with registration) and the other can indicate that they are sharing a campsite. You will need to edit your registration by following these instructions:
1. Log in to RunSignUp
2. Click on profile
3. Click on Manage Registration
4. Click on Add Ons
5. Make changes
6. Click Continue
My friend and I will not have a car at the race but we want to explore the parks after our run is finished. If we do o ur run early, will there be time to look around before the last shuttle back to race central leaves?
Hi Lisa – It would be at your own risk of missing the shuttle back to the headquarters if you want to explore after your race. The shuttles will run until all runners are finished, so there is not a specific timeline for the shuttles.
Haven’t received water bottles, receipt for $50 Park foundation donation, nor training info that I registered for through Altitude Training, which is supposed to begin today, (signed up for 12 week plan).
Please let me know when I should expect to receive any of the above.
Hi Kate – The water bottle will be shipping in the next day or so, so it should be getting to you next week. Please email activeataltitude@gmail.com and Terry will be able to answer your Active At Altitude question.
for the Yosemite 1/2 where is the pick up location going to be so that I can find a hotel close to that?
Hi Dan – The expo will be held at Recreation Point Campground in Bass Lake.
Hi, I need to drop out of the Coastal Redwoods Trailfest. My “profile” isn’t allowing me to request a refund. Is the event already under “late registration” already? Thank you,
Hi Nelly – The refund deadline has passed but you can still defer to next year’s race or transfer to any of our other races. Find out more about these options https://vacationraces.com/policies/registration/here.
Can we change our Bibs, shirts, and hydration packs to be sent to our homes? We will not be able to make it to the EXPO beforehand
Hi Natalie – You can change your bib option by following these instructions:
1. Log in to RunSignUp
2. Click on profile
3. Click on Manage Registration
4. Click on Add Ons
5. Make changes
6. Click Continue
The Sierra Club recently told me they will pull my bib if I raise a dollar less than $1000 for their organization. Can they really bar me from running the Yosemite Half?
Hi Chris – The $1000 has to be raised prior to the race to be able to participate. You will need to double check with the Sierra Club, but the way we handle our charity bibs is that if the funds aren’t completely raised we send an invoice for the remaining balance. Once that balance is paid the runner can pick up their bib.
Hi, i will run zion 100 km. Is there any mandatory equipment?
Hi Eduardo – No mandatory equipment – just carry what is essential for you and the aid stations will have the rest.
How do I register for the Appalachian Triple? It doesn’t look like there’s an option for that – just the individual races. Help!
Hi Sarah – It sounds like you missed the announcement that the Shenandoah Half Marathon has been canceled so the Appalachian Triple is no longer available. Check out why https://vacationraces.com?p=1809here.
I deferred a race last year. Am I automatically entered for this year or do I need to re-register?
Hi – You are not automatically registered for this year. You should have received an email with a deferment code that you can use to register with. If you don’t have that code, please email info@vacationraces.com and Kaelee can look it up for you.
I got a private room. Do I have it all to myself?
Hi Katherine – If you’re referring to the cabin rooms for Coastal Redwoods Trailfest, then yes, you will have the room to yourself.
I registered to race by myself months ago. I have two friends that want to join the race, and I was wondering if we were able to start a team still?
Hi Matt – Yes, you can create a team by following these instructions:
1. Sign In to RunSignUp
2. Go to your Profile
3. Click Manage Registration
4. Click Team from the menu option
5. Share, update details, and manage your Group/Team from here
I have registered as a free rv site. Unable to utilize and would like to make it available and change to a 4 man tent. Would like confirmation so I know I have a tent waiting thanks. Tracy Meinke. I Really loved the Grand Circle!
Hi Tracy – I checked your registration and it shows a campsite with a 4-person tent.
I am signed up for the Grizzly Double (Tetons and Yellowstone), I am hoping to get a refund. I have looked all over for an explanation of how to request one. It is still within the regular registration time period, which should only cost $10 beings it is not late registration yet. Please let me know what can be done. I do not wish to defer or transfer.
Hi Shaniece – Grand Tetons and Yellowstone are both in late registration so refunds are no longer available. You do still have a few options: defer to next year’s race or transfer to any of our other races. Find out more about these options https://vacationraces.com/policies/registration/here.
Where can I update my registration to have our packets mailed?
Hi Kelly – Follow these instructions to edit your bib option:
1. Log in to RunSignUp
2. Click on profile
3. Click on Manage Registration
4. Click on Add Ons
5. Make changes
6. Click Continue
Hi there. I have been planning and waiting for the info to be updated for this year’s Vacation Races Grand Canyon Half. Are you going to have a Grand Canyon Half this year? When can I expect the date to be set and registration to open?
Thank you for your assistance.
Becky
Hi Becky – It looks like you missed the announcement that the Grand Canyon Half Marathon will not be happening this year but will be back in 2019. Here is the blog post explaining why:
https://vacationraces.com/2018/01/22/2018-2019-changes/
I purchased my registration last year and had to defer my race to this year due to health complications. I was hoping that I would be able to beat this but it looks like I will not be able to run this Fall either. I completely understand that I will not be able to receive a refund but is there a site or Facebook community that I would be able to sell my registration if this race sells out? I hate to think that this registration would be wasted. I just want someone to be able to experience this amazing race that is able to physically handle 44 miles over 3 days. Please contact me or point me in the right direction.
Hi Devin – I’m sorry to hear you won’t be able to make it to the event. You can use the deferment code you received for any of our other races if you would like, or you can sell it to another runner. Of course, this will work best if the event sells out – at that point you can guest post on our Facebook page, Ultra Adventures, that you have bib for sell.
I just deferred my registration for Zion half marathon on Sat 28Apr. What is the next step? If I want to sign up for next year what do I do with my deferred race?
Hi Iris – You will receive an email with a deferment code in the next week or two. You can use that code to register for next year’s race or any of our other races.
I deferred my registration for Zion for next year but now need to register back into this year. Is there someone I can call or speak to.
Hi Elizama – Please email info@vacationraces.com, Kaelee will be able to help you.
Registration Lookup: Could you please check to see if I’m registered?
Judy Bomer, Yellowstone Half Marathon, F, age 75, from Tulsa, OK.
Yes, you and Bobby are registered.
I was wondering if you had a waiting list for cancellations for the campground during the Yosemite Half this year.
Hi Susan – There is not a waitlist for the campground. Here are some other camping options:
https://www.google.com/maps/search/camping+near+Bass+Lake,+CA/@37.3227845,-119.5869451,12z/data=!3m1!4b1
Please confirm my registration for Yosemite 13.1
Hi Tam – I have resent your confirmation email.
How do I sign up for camping at the Zion Half this year? I want to bring my travel trailer.
Hi Steve – Please email info@vacationraces.com, Kaelee will help you get a campsite added to your registration.
Thinking of running the Rocky Mountain Half. Are there water stations throughout the course or is it BYO?
Hi Kate – There will be water and electrolyte replacement drink at aid stations throughout the course near miles 3,5,7,9,11, and 12. We use a cup-free system call a hydrapouch. Find out more about how it works here:
https://vacationraces.com/programs-and-initiatives/cup-free-racing/
I signed up to pick my race packet up at the expo. However I won’t be able to make it in time for the expo… is there a chance i can pick it up on the day of??
Hi Sarah – Yes, all bibs will be at the expo and whatever isn’t picked up will be taken to the starting line race morning.
Can we purchase a Hydrapouch at the expo the day before? Can’t wait, Thanks!
Hi Kerry – Yep, you sure can!
I know dogs can’t run the course, but can I bring them to the campsite at the Zion half?
Hi Jay – Yes, dogs are allowed at the campsite.
John Moore AG M 70-74
bib #2728
Yosemite Half
I placed 5th in my AG, was told award would be mailed, no charge. Don’t have a time line, just curious when the delivery might be. Also I haven’t found the award pictures. Thanks for you help.
Hi John – Congrats on your finish! The replacement place medals should be on their way to us and we will ship yours out as soon as we get it – thanks for your patience!
Hi there. My pacer for the Bryce 100 Mile event can’t make it. Are there locals who may be interested in pacing?
Hi Karen – We don’t have a list of pacers, but you are welcome to guest post on our Facebook page, Ultra Adventures, letting others know you are looking for a pacer.
Do you accept day of race registration?
Hi Susan – No race day registration, but you can register the day before at the expo, as long as the race isn’t sold out.
Hello. I was a pacer and I think I left my glasses at the Straight Canyon aide station. They are prescription glasses with black frames white ear piece. I am hoping someone turned these. I tried tracking them done during the race without success. I hope you can help me. thanks
Hi Susanne – Please email info@vacationraces.com and Kaelee will be able to help you try to track them down.
What are the hours of the expo at the Rocky Mountain half marathon. I don’t know if I should register to pick up at expo or race morning because I don’t know how late expo is open, if we will make it in time, and we are coming from North Carolina! Thanks!
Hi Jill – The expo will go until 6, with bib pick up until 7pm. You can register with your bib pick up option as the expo and if you don’t make it you can pick it up race morning. All bibs not picked up at the expo will be taken to the starting line.
Hi, I registered for the glacier half marathon, which will be this Saturday. I tried to contact the even earlier and left messages on one of the phone numbers and on the website regarding the tent but didn’t get any reply. I and my friends decided to get a place to stay instead of camping. I would like to learn how to get the refund for camp site and tent I paid for when I registered for the race.
Thank you!
Hi Yenwen – I think I responded to your email today. If not, please email me at kaelee@vacationraces.com and I’ll take care of it for you.
Hi! I just registered for Joshua Tree. Do I need to call the RV/campground and make a reservation to camp? The last race I did with you guys it was part of the check out, so I just want to make sure I do what I need to do. Thanks!
Hi Nicole – Campsites at the campground are first come first served, but there should be plenty for all who want to camp there. This campground is not managed by Vacation Races, as some of the campgrounds for other races are.
I’m really bummed. I tried to sign up last night for the Zion half marathon before it filled up. I entered the team I was going to join, America The Beautiful, and it asked for the team password. The Team captain tells me there is no password. So this morning I tried again and the race is full. I took a screen shot from last night when there were still openings and I wasn’t allowed to register. Is there anything I can do?
Hi Margaret – Please email info@vacationraces.com and Kaelee will check into your incomplete registration.
hi is there a way to get a notification when 2019 trail races open for registration? I know they sell out fast and I don’t want to miss it.
thanks in advance!!
Antelope Canyon (https://vacationraces.com/ultras/antelope-canyon) and Zion (https://vacationraces.com/ultras/zion) are both open right now.
Make sure you’re on our email list to get notifications when races launch (https://vacationraces.com/email-management/).
Hi. I’m registered for the Rocky Mtn half marathon but I got in a bad bike accident this morning. I tried to go online to do a refund, but it doesn’t look like that option is available on my page. Is there anything I can do? My injuries from my accident are too much for me to be able to participate.
Refunds are no longer available but race transfer, bib transfer, and deferment are until the end of the expo today. (I recommend race transfer or deferment at this point.)
Tap the links way up at the top for instructions on each option.
We selling 2 bibs to transfer for the Mt. Rushmore.
Registration opens next week for the Grand Teton half marathon – just wondering if I have time after opening or do they fill up quickly? How long did it take for last years race to fill (if it did)? Thanks!
Hi Andrea – You should have time – the race didn’t sell out this year. However, we can’t be sure what not having the Yellowstone race in 2019 will do to registration – it will most likely bump up the numbers a bit, so you might want to get registered sooner rather than later.
Good Morning!
I deferred my 2017 Joshua Tree Race, received the confirmation email but no code to register for the 2018 race. If I cannot run the 2018 race is a refund possible?
Hi Jasmine – A refund is no longer available but you can use your deferment code for any of our other races. If you need your code re-sent, please email info@vacationraces.com.
what happens if you can’t finish the race?
Hi Sharon – If you are not able to finish the race you will need to stop at an aid station. We will bring you to the finish line.
if you are in the military and the other person who is registering with you is a family member (mother) do they qualify for the military discount too? Thanks!
Hi Baylee – Most likely no. Your mom would need to have a current military ID to qualify.
Do you have to be 18 years of age to participate? I would love to bring my 16 year old daughter!
There are no age restrictions.
Is the 100 mile Bryce canyon marathon done in 2 days? What’s the time limit if not?
Hi Vern – You will have 36 hours to complete the 100 miles.
Hi, when will the race photos for the Joshua Tree Half be available?
Hi Erik – You should have received an email with a link to the photos here:
https://runsignup.com/Race/Photos/CA/JoshuaTree/JoshuaTreeHalfMarathon