Help Center
Top Questions
I can't make it to the race. What are my options? (Refund Policy)
Defer to next year (instructions)
Transfer to another race (instructions)
Transfer bib to another runner (instructions)
Withdraw from the race (instructions)
How do I get the military discount?
How do I update my registration (e.g.,bib shipment, add-on a campsite, change my address, etc.)?
How do I find my registration information?
How do I switch events (Half Marathon to 5K) at the same race?
Other Common Questions
What time does the race start?
Will there be shuttles?
How long do I have to finish the race? Can I walk?
Are strollers allowed?
Are dogs allowed?
When will my bib arrive?
Where should I stay?
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Kailee Clifford
I was previously registered for this weekends Bryce Canyon 100. Approximately three weeks ago I deferred my registration to next year. Because of a change of plans I might be available to run this weekend. Is it too late to re-register?
Hi Tom – I can reactivate your registration, just let me know at info@vacationraces.com.
Email about cancelling the Grand Teton half states the deferral and coupon are good for two years but I could only defer for one year, 2021. How do I defer two years if needed?
Hi Blair – If you are wanting to defer to the 2022 event, don’t complete your deferment. Once the 2022 event opens next year you can complete your deferment into that race.
Hi, I have a similar question as Andrew J Aagard. I just completed my race transfer from the Moose Double 5k & Half Marathon to the Grand Teton / Yellowstone event. I want to be sure that the Swag and the medal are for the Moose Double. Not the Grand Teton half or Yellowstone half. There was no place to actually indicate the Moose Double so I as hoping to confirm my virtual run will be for both the Grand Teton 5k & Half Marathon. Thank you!
Hi Amanda – Sorry for the confusion. To make it easier on the back end there is only one virtual option to transfer into. We can see on our end which race you were registered for and will send the correct items.
No problem at all, thank you for taking the time to clarify!
Good Morning,
This question is in reference to the Grand Circle Trail-fest, and the noted cancellation policy. I am planning to book a slot via the ‘regular’ sign up window which closes on the 21st of June. The typical cancellation policy states till the end of this period, cancellations are possible, however upon signing up there is a COVID19 waiver, stating that ‘refunds cannot occur at all’, I would like to book but based on scheduling there is the potential I would have to request a cancellation in the next fifteen days. I’m looking for increased confirmation, on if I would be able to cancel still.
Thanks for your assistance,
Gabriel K.
Hi Gabriel – Sorry for the confusion. You will be able to get a refund prior to June 21st if needed. Past that date refunds won’t be available but you can defer to next year’s race or transfer to another race.